Finance & Operations Associate

Job description

Are you someone who enjoys working with data, solving problems, and ensuring every detail is accurate? Do you thrive in a fast-paced environment where your work directly supports business operations and delivers exceptional service? We're looking for a **Finance & Operations Associate** to join our team. In this role, you'll support a variety of finance and operational processes, ensuring transactions, records, and day-to-day business activities are completed accurately, efficiently, and on time. ### Key Responsibilities - Verify, process, and record financial transactions and operational requests accurately and within agreed service levels - Maintain accurate records, reports, and supporting documentation while ensuring data integrity - Investigate discrepancies, resolve exceptions, and follow up on outstanding items with relevant stakeholders - Respond to internal and external enquiries professionally and within established turnaround times - Collaborate with cross-functional teams to support daily finance and operational activities - Perform reconciliation and administrative tasks to ensure operational accuracy and compliance - Support ad hoc back-office activities and continuous process improvement initiatives - Contribute to achieving team productivity, quality, and service performance targets ### Is This You? - Bachelor's degree in **Accounting, Finance, Business Administration, Economics**, or a related field - English proficiency of **CEFR B2 or above** - Willing to work on a rotating roster, including **overnight shifts, weekends, and public holidays** - Willing to be based in **BSD and/or Jakarta** - Strong attention to detail with the ability to manage high volumes of work accurately - Good analytical and problem-solving skills - Strong organizational and time management skills - Excellent communication skills and the ability to collaborate with multiple stakeholders - Experience in finance, accounting, business operations, or shared services through full-time work, internships, or relevant academic projects - Experience in processing high volumes of transactions or operational tasks - Familiarity with ERP systems, financial systems, or business operation platforms - Experience working in a BPO, shared services, or multinational environment