Finance Operations Manager / Assistant Manager (6 Months Contract)

About FWD Group FWD Group (<1828.HK>) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient. If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey. PURPOSE This role's main responsibility is to support the Head of Finance Operations on Project Taskforce which is to streamline both payment and receipting process of the Company. KEY ACCOUNTAIBILITIES Participate in Business Requirement Specifications (BRS) gathering, including alignment of various work processes with relevant departments Prepare test plans Participate in projects User Acceptance Testing (UAT) Highlight UAT defects & follow up on rectifying these defects Perform reconciliations for various work processes Prepare/update process flows and SOPs Knowledge transfer of new processes to existing team members after project completion Any other tasks/duties as assigned QUALIFICATIONS / EXPERIENCE Qualified Accountant with at least 5 years of relevant working experience Experience with in-depth knowledge of insurance industry and insurance accounting, preferably for both GI and Life insurance products Good knowledge of Finance Operations process flow and internal controls High personal levels of motivation and delivery orientated focus, with good aptitude in decision-making, problem-solving and strategic agility. KNOWLEDGE, SKILLS & ABILITY Strong communication skills Resourceful and good stakeholder management Good knowledge of Oracle accounting system and policy systems (including AS400, eBao) and strong IT knowledge and excel skill is preferred. Good accounting knowledge and experience of best practice within industry to consistently improve delivery within department. Ability to multi-tasks, well-organised and systematic