Finance Storytelling Lead

Job description

ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is known for insane product velocity, sitting at the center of AI and finance, and saving customers meaningful amounts of time and money. Increasingly, companies come to us to understand how the best finance teams are actually operating, whether that’s our own team or the customers we serve. Right now, those conversations happen behind closed doors and Zoom windows. We want to pull them out, write them down, and make them useful to more people. We’re hiring a Finance Storytelling Lead to do exactly that. You will spend roughly half your time embedded with Ramp’s Finance team, learning what it means to run an AI-pilled finance team at a company building AI solutions for finance. The other half of your time will support customer storytelling with the finance customer in mind, working closely with Brand Communications, Sales, and Customer Marketing. For both, you’ll pull out the useful lessons and turn them into stories people want to learn from, whether that means writing in your own voice or for our CFO and Finance leadership team, shaping a customer story, or finding the right external conversation for Ramp to join. How these stories come to life is up to you. Social content, videos, earned media, exec bylines – there are many ways this can go. The primary skill set is you have a journalist’s instincts. You can sit through a messy meeting, spot the thing that matters, ask the question no one else asked, and turn it into a piece of work with a point of view. At the end of the day, you’ll play a large role in making Ramp the company finance leaders want to learn from, not just buy from. WHAT YOU'LL DO - Find the story in the work. Embed with Ramp Finance and gain the trust needed to see how the team actually operates. Turn planning meetings, closes, decisions, experiments, and customer conversations into ideas worth sharing with the wider finance world. - Spend a large portion of your time writing. Develop first-person posts, points of view, customer stories, and other formats to be determined. - Create original finance insights. Work with Ramp’s Finance team, customers, and Economics Lab to identify questions our data cannot answer. Then take that and turn CFO and finance-leader patterns into original research, surveys, practitioner-led analysis, and points of view that Ramp can own. - Build the finance-storytelling system. Create a repeatable way to identify ideas, capture the raw material, develop drafts, and ship. Finance should not need to become a content team for Ramp to publish what it knows. - Ramp's Proprietary Spend Data. Collaborate closely with the data and economics team to identify trends in the Ramp Spend Dataset that lead or support storytelling around trends in Business's finance stack and spend. - Make customer stories do more. Partner with Customer Marketing, Sales, and Communications to find customers whose finance teams have something real to teach and help them teach it. - Own the distribution engine. Build the audience plan for each piece: who needs to see it, where they already spend time, which voice should carry it, and how we know it worked. - Set the bar for finance content. Decide what earns a finance leader’s attention and what does not. WHAT YOU NEED - You are an exceptional writer. You can make complicated financial or operational ideas clear without making them bland. You have strong reporting instincts and an opinion about structure. - You understand finance. Ideally, you have covered or worked closely with CFOs, accounting, FP&A, corporate finance, treasury, payments, capital allocation, or the businesses that sell to finance teams. You know enough to ask good questions, hear the difference between a real insight and a polished answer, and keep learning. - You are data literate. You can use AI and trusted data to explore a question, find a sharp metric, and turn it into a story or headline-making chart. - You can write in someone else’s voice. You know the difference between writing about an executive and writing as one. You can preserve a leader’s point of view, rhythm, and convictions while making the work sharper. - You move without a perfect brief. You can take rough notes and turn them into something strong. - You are AI-native, but use personal judgement. You use AI to reduce busywork, explore angles, and move faster. But you don’t offload your brain to an LLM. - You are based in New York City and want to work closely with a team in person. If you aren’t in NYC right now, we’ll cover your relocation. FAIR WARNING - This role is not for someone who prefers an established playbook. - It's not for someone who needs to be methodical before being experimental. We experiment first and systematize what works. - It’s not for a senior adviser who prefers to give direction versus do. This is a true Super IC role. - It's not for someone who finds comfort in a predictable pace. The pace here is genuinely uncomfortable. The right person finds that fun. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice