Finance Support Specialist (Billing & AR) - On Demand

Job description

Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description YOUR MISSION Glovo launched Glovo On-Demand in 2022, a new vertical with the purpose of helping partners power their own delivery channels using our world-class logistics network. Since this is a young business unit, we don’t have all the answers yet—and that’s where you come in. As Finance Operations Senior Assistant, you will have a key role over the next 12–18 months in supporting the rapid growth and increasing complexity of Glovo On-demand Finance Operations. If you’re someone who enjoys getting their hands dirty with data, fixing broken processes, and working in a fast-paced, multicultural environment where your technical input actually changes how we operate, this is for you. THE JOURNEY Own On-demand finance operations E2E. Generate invoices and payments files accurately in a timely manner. Support payment collection processes, negotiating payment terms when necessary. Update and maintain billing records and master data when applicable. Support the resolution of partner invoicing and payment inquiries within agreed SLA’s. Collaborate closely and proactively with commercial teams in resolving all billing related inquiries within established SLAs. Assist in identifying and implementing E2E process improvements. Assist with pricing reconciliations. Maintain and update billing documentation thoroughly and accurately, in accordance with department guidelines. Support pricing analysis including deep-dives on partner or country-level profitability and identify margin improvement opportunities. Qualifications WHAT YOU WILL BRING TO THE RIDE 2+ years’ experience in B2B billing, AP/AR experience is a plus. Highly organized and able to multi task in a fast-paced environment with attention to detail with a quality focus. A data-driven mentality, using analytics to resolve problems, make informed decisions and optimize processes. Ability to develop in a multicultural environment; a true team player. Adaptability, Patience and Responsiveness and service-oriented attitude. Office Suite expertise (Excel). Excellent English and Spanish communication skills. Knowledge of ERP systems (SAP, Navision, Business Central, Salesforce..), experience in shared service centers, global finance operations, process improvement or accounting are a plus. Experience working with SQL is a plus. Familiarity with scripting languages (ex. Google Apps Script) for data manipulation is a plus. Additional Information