Finance Systems Administrator

Job description

**About Us** Shorelight is reinventing the international education experience for students worldwide. Based in Boston, the company works directly with top-ranked, nonprofit American universities to build innovative programs and high-touch, technology-driven services that help talented students thrive and become global citizens. **Job Overview** The Finance Systems Administrator will help maintain and support our NetSuite ERP environment. This role will report to the Senior Director of FP&A and will sit at the intersection of Finance and IT, ensuring our financial systems run smoothly and support accurate, timely reporting. You'll work closely with FP&A, Accounting, IT, and cross-functional stakeholders to configure, maintain, and support NetSuite and related finance systems, with opportunities to grow into more advanced system ownership over time. **Essential Functions** - Manage day-to-day NetSuite administration: saved searches, custom fields, reports, and dashboards - Partner with Finance and IT teams to understand requirements and assist with system configuration - Support month-end and quarter-end close processes by monitoring system reliability and troubleshooting basic issues - Assist with maintaining integrations between NetSuite and other business systems, specifically Salesforce and Coupa; monitor data flow, troubleshoot sync errors, and resolve integration issues as they arise - Support NetSuite enhancement projects and upgrades under the guidance of senior FP&A/systems leadership - Build and maintain reports, workflows, saved searches, and dashboards for FP&A and Accounting stakeholders - Maintain system documentation following the Shorelight change management process, including process workflows, integration logic, and configuration changes - Assist with testing during NetSuite release cycles (bi-annual upgrades) and flag potential impacts to current processes - Provide first-line end-user training and support for NetSuite users across Finance and other departments - Help coordinate with NetSuite support and third-party consultants/implementation partners as needed - Support data integrity and adherence to internal controls and audit requirements **Security** - Comply with Shorelight Written Information Security Policy, and all other Shorelight Information Security Policies and Procedures - Take responsibility for any Shorelight assets assigned to you - Promptly report any security events, incidents, or weaknesses to Shorelight Security **Minimum Qualifications** - Bachelor's degree in Finance, Accounting, Information Systems, or related field - 1–3 years of experience administering or supporting NetSuite (or similar ERP) in a finance/accounting context - Foundational understanding of core finance/accounting processes (GL, AP, AR, financial close) - Exposure to NetSuite configuration: custom fields, saved searches, basic workflows, roles & permissions - Experience with a CRM system such as Salesforce; particularly in the context of a NetSuite–Salesforce integration - Strong analytical and problem-solving skills; comfortable working with data at a granular level - Good communication skills — able to work with both technical and finance/business stakeholders - Strong written and verbal English communication skills - Willingness to learn integrations, SuiteScript basics, and reporting tools (SuiteAnalytics/SuiteQL) on the job - Experience working with global, distributed teams is a plus (given the reporting relationship to a US-based leader) **Preferred Qualifications** - NetSuite certification (Administrator, SuiteFoundation, or similar) - Ability to work overlapping hours with a US-based team (ideally 1-3 hours overlapping with US Eastern business hours) - Experience working successfully with non-native English speakers - Experience with Coupa or other procurement/spend management platforms - Experience supporting multi-subsidiary and multi-currency NetSuite instances - Experience with FloQast or other close management software **Application Process** To apply for this position, please visit the Shorelight Careers page to submit an application with a resume and cover letter. Background Check Required--Education, Criminal, Identity Shorelight is an Equal Opportunity Employer.