Financial Aid Counselor

Job Description Embry-Riddle: Celebrating 100 Years of Leadership in Aviation and Aerospace As Embry-Riddle Aeronautical University marks its Centennial, we proudly celebrate 100 years of advancing the future of flight and aerospace education. With vibrant residential campuses in Daytona Beach, FL, and Prescott, AZ — and a Worldwide network spanning nearly 120 global locations — Embry-Riddle stands as the world’s largest aviation and aerospace university. For a century, we have led innovation in STEM education, serving more than 30,000 students around the globe. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space empower the next generation of leaders to shape the future of flight, exploration, and discovery. As we launch our next century, we remain committed to excellence, innovation, and preparing graduates who will transform industries and redefine what is possible. The Opportunity Embry-Riddle Aeronautical University is seeking a Financial Aid Counselor to join the Enrollment Management – Worldwide team. This role plays a vital part in supporting student success by assisting in the administration of federal, state, institutional, and private financial aid programs. The Financial Aid Counselor provides guidance to students and families on financial aid eligibility, funding options, and the financial aid process while ensuring compliance with federal, state, and institutional regulations. In this position, the Financial Aid Counselor will review and process financial aid applications, verify student information submitted through the FAFSA, and determine eligibility for various aid programs. The role also involves counseling students and families on scholarships, grants, loans, and other funding opportunities, while helping them understand their rights and responsibilities regarding financial aid. The Financial Aid Counselor collaborates with internal teams to maintain accurate financial aid records, resolve discrepancies, and ensure the timely processing of aid awards. This role requires a strong commitment to customer service, attention to detail, and the ability to work effectively in a fast-paced environment while supporting student recruitment, retention, and completion initiatives. Perks Await You at Embry-Riddle! Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. Generous Time Off: Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day. Compensation The hourly range for this position is $18.91 - $20.00 . The final offer will consider the candidate’s skills, qualifications, and experience, along with applicable state regulations, internal equity, and business needs, and may fall outside of the stated range. Qualifications Required Education and Qualifications: Bachelor’s degree required. Minimum of 3–5 years of financial aid experience or related work experience. Knowledge of federal, state, and institutional financial aid regulations and policies. Experience with financial aid processing systems and automated student information systems. Demonstrated experience performing financial aid verification and processing aid packages. Strong analytical and problem-solving skills with the ability to interpret and apply complex regulations. Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and database systems. Excellent written and verbal communication skills with the ability to effectively counsel students and families. Strong interpersonal skills and the ability to work professionally with students, parents, faculty, staff, and the public. Ability to manage multiple tasks, meet deadlines, and work effectively in a fast-paced, high-volume environment. Demonstrated commitment to customer service and student success. Ability to work independently as well as collaboratively in a team environment. Flexibility to work occasional evenings or weekends during peak periods. Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R211089 . Please attach all relevant materials to your application when you apply online. Complete submissions include: Cover letter Full Resume Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website . Embry-Riddle is not seeking assistance from staffing or recruitment agencies. All agencies are directed to contact and should not reach out to hiring managers or staff.