Financial Operations Supervisor

Job description

The role of Financial Operations Supervisor is really important to us. Your role will play a key part of the customers experience with Radius, ensuring best in class performance, value of money and customer communications. We would love to welcome you to our Campus office, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be… Full end to end management of our customer invoicing and reimbursement processes for EV charge points and EV charging software. Driving process improvements to streamline processes and find efficiencies in existing tasks. Ensure all processes are completed within agreed timescales, ensuring a high degree of accuracy for all outputs to instil confidence in the services we provide. Ensuring the team are converting sales orders into customer invoices and ensuring completeness of revenue with all charges being raised accurately and in full. Maintaining procedures and strong controls to ensure processes are completed in full and to a best-in-class standard. Checking accurate processing of Direct Debits and Credit Transfers in line with strict deadlines. Support the implementation of a Salesforce solution to capture EV charge point sales and the associated charges. Form part of a project team to migrate the billing activity from a legacy system to our strategic billing platform. Complete reconciliations using multiple data sources to ensure completeness of revenue. Develop and maintain an effective business relationship with all key stakeholders relating to this role. Handle administrative and billing-oriented duties and responsibilities as required. Assist the Head of Financial Operations with ad hoc projects as and when necessary. Minimum 2 years’ experience of working in a Finance or Operations related role. You will have supervisor duties of 1 Financial Operations Assistant in this role so some prior supervisory/management experience is essential Ability to influence and effect change with a strong group of stakeholders. Strong written and verbal communication skills. Customer centric approach. Experience of interacting across all levels of the organisation including dealing with non-finance colleagues and external stakeholders to gather relevant information. Experience of fostering strong working relationships with internal and external stakeholders. Excellent attention to detail. Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges which will develop their own career. Autonomous self-starter. Proactive action-based bias and problem solving. Resilience in fast paced demanding environment. Strong ‘can do’ attitude. What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. And of course, you will be compensated competitively along with bonus potential and a good range of core benefits. #LI-JW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.