Are you fluent in Finnish and passionate about creating smooth customer experiences?Join our client’s international team in Greece and support one of the world’s top delivery platforms - helping millions of users get their favorite meals, groceries, and essentials delivered with just a few taps!You’ll be part of a fast-paced, customer-focused environment where your empathy, communication, and problem-solving skills will make a real difference. From assisting restaurant partners to ensuring timely deliveries for customers, you’ll be at the heart of every successful order - all while working remotely in Greece.Daily responsibilities:Handle inbound communication (calls, chats, and tickets) from restaurant partners and customersResolve issues related to orders, payments, deliveries, and platform useDeliver empathetic and professional support across all service channelsFollow quality and response guidelines to ensure consistent serviceEscalate complex cases when necessary and ensure proper follow-upSupport ad-hoc operational tasks as requested by the projectRequirementsFluency in Finnish (spoken and written)Good command of English for internal communicationPrevious customer service experience is a plus, but not requiredExcellent communication and typing skillsAbility to multitask and navigate between digital platformsWillingness to work in rotational shiftsAbility to relocate to GreeceBenefitsAttractive starting salary14 salaries per yearRemote work anywhere in GreeceRelocation package offered for abroad candidates (flight tickets to Greece and 2 weeks of free accommodation)Monthly performance bonusesFull healthcare packagePaid training and career development opportunitiesWork in a multicultural environmentLong-term career opportunities with a global brand
Are you fluent in Finnish and passionate about creating smooth customer experiences?
Join our client’s international team in Greece and support one of the world’s top delivery platforms - helping millions of users get their favorite meals, groceries, and essentials delivered with just a few taps!
You’ll be part of a fast-paced, customer-focused environment where your empathy, communication, and problem-solving skills will make a real difference. From assisting restaurant partners to ensuring timely deliveries for customers, you’ll be at the heart of every successful order - all while working remotely in Greece.
Daily responsibilities:
- Handle inbound communication (calls, chats, and tickets) from restaurant partners and customers
- Resolve issues related to orders, payments, deliveries, and platform use
- Deliver empathetic and professional support across all service channels
- Follow quality and response guidelines to ensure consistent service
- Escalate complex cases when necessary and ensure proper follow-up
- Support ad-hoc operational tasks as requested by the project
Requirements
- Fluency in Finnish (spoken and written)
- Good command of English for internal communication
- Previous customer service experience is a plus, but not required
- Excellent communication and typing skills
- Ability to multitask and navigate between digital platforms
- Willingness to work in rotational shifts
- Ability to relocate to Greece
Benefits
- Attractive starting salary
- 14 salaries per year
- Remote work anywhere in Greece
- Relocation package offered for abroad candidates (flight tickets to Greece and 2 weeks of free accommodation)
- Monthly performance bonuses
- Full healthcare package
- Paid training and career development opportunities
- Work in a multicultural environment
- Long-term career opportunities with a global brand
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
