First Impressions and Central Office Coordinator

Job description

Reports to: Ministry Leadership Team Assistant Hours Commitment: 40 hours per week in office (Monday–Friday) Objective: To serve as the operational heartbeat of LCBC’s Central Office, creating a warm, well-run environment for staff, guests, and visiting teams while providing broad administrative and hospitality support across the organization. ### Personal Qualifications: - Have a personal relationship with Jesus and demonstrate ongoing spiritual growth through everyday habits and practices. - Support LCBC’s mission to introduce people to Jesus and together fully follow him, along with our ministry philosophy, priorities, and beliefs. - Be a leader who is: - **Focused:** Work hard with urgency and intensity - **Collaborative:** Bring others into your work, give and ask for feedback - **Growth-minded:** Plan for growth and be ready for when God wants to move by pursuing personal, spiritual, and professional development - Lead the way in LCBC’s values: We run after the one, we pursue excellence, we prioritize relationships, we deploy people for impact, and we are real and relatable. - Be an LCBC Partner, or willing to become one within 60 days of employment. Regularly attend and participate at LCBC prior to and/or upon employment. ### Required Skills - Warm, hospitable demeanor with a genuine love for people; skilled at making others feel welcomed and valued. - High school diploma or equivalent; Associate’s degree or higher preferred. - Proficiency with standard office equipment and computers, including Microsoft Outlook, Word, Excel, and willingness to learn church management software. - Strong organizational and time management skills with the ability to manage multiple priorities simultaneously. - Excellent verbal and written communication skills. - Ability to handle sensitive matters with discretion and maintain absolute confidentiality. - Self-starter who can work independently, take initiative, and follow through on tasks without close supervision. - Experience with inventory management, supply ordering, or facilities coordination is a plus. - Experience leading or developing volunteers or building teams is a plus. ### Primary Responsibilities: **Volunteer Leadership & Development** - Develop and lead volunteer teams that support Central Office functions. - Invest in volunteer growth through book studies, spiritual development opportunities, and leadership development experiences. **Front Desk & Hospitality** - Ensure that all incoming phone calls and gathered information get directed to the appropriate person. - Champion and help create a warm, welcoming environment for guests, vendors, volunteers, and staff- offering drinks, opening doors, and making every guest feel genuinely cared for. - Oversee incoming/outgoing mail sorting and distribution. - Own the daily Prayer Update All Staff email process, gathering campus information and ensuring timely distribution Monday–Friday. - Oversee the info account email inbox, ensuring all inquiries are routed or addressed in a timely and professional manner. - Coordinate campus materials pick-up reminders to campus teams. - Lead the planning and execution of holiday door and delivery room signage. - Lead the way with a welcoming experience for new staff on their first day; partner with the Team Development & Resourcing team to serve as a frontline presence in welcoming new team members and ensuring a welcome flag is set up. - Oversee hospitality for visiting church teams, coordinating logistics and ensuring an excellent on-campus experience. **Office Operations & Supply Management** - Ensure the workroom is consistently stocked and well-maintained, proactively managing reorder needs. - Own conference room readiness: ensure markers, tissues, and supplies are stocked, rooms are tidy and presentation ready. - Serve as the centralized point of contact for office supply ordering; connect with ministry departments regularly to anticipate and fulfill basic supply needs across the organization. - Oversee ordering and inventory management of letterhead, branded cards, and envelopes. - Manage mailboxes, including label materials and distribution processes. - Ensure postage needs are met for staff and coordinate ongoing postage machine upkeep. - Own monthly mail machine and copy machine logs. - Support the Accounting department with specific mailings; payables weekly and 90 Day Tithing Challenge; assist staff with various administrative projects as needed.