Floor Security Monitor

Job description

Position Overview : T he Floor Security Monitor provides safety monitoring, observational oversight, and general support within a federally contracted ICE residential facility in Alexandria, LA. This is a non-armed position responsible for maintaining awareness of facility activity, monitoring assigned areas, reporting safety concerns, supporting resident movement within approved areas, and assisting with maintaining a safe, orderly, and secure environment. The Floor Security Monitor does not perform law enforcement duties and is not an armed security position. This role works in coordination with facility leadership, security personnel, behavioral health staff, medical staff, and other team members to support safe daily operations in a 24/7 residential environment. Individuals in the facility are short-term residents. This position requires professionalism, sound judgment, attention to detail, and the ability to remain calm and observant in a fast-paced operational environment. Key Responsibilities/Essential Functions : Facility Safety & Observation Monitor assigned areas of the facility to ensure safety, order, and appropriate activity. Observe individuals and facility conditions and report safety, security, or behavioral concerns to appropriate staff. Conduct routine safety checks of assigned areas and document findings. Maintain awareness of movement and activity within assigned zones. Respond to and report incidents, disturbances, or unusual activity in accordance with facility procedures. Support a safe and respectful environment through presence and awareness. Facility Safety & Environment Support Monitor assigned areas for safety hazards or maintenance concerns. Report broken equipment, unsafe conditions, or environmental issues promptly. Ensure common areas remain orderly and accessible. Support basic facility readiness and safety standards. Communication & Reporting Document and report all incidents, observations, and safety concerns accurately. Communicate clearly with leadership and team members regarding facility status. Participate in shift briefings and handoff communications. Maintain accurate logs and reports as required. Escalate concerns appropriately and in a timely manner. De-escalation & Support Use verbal de-escalation techniques when appropriate to support safe interactions. Maintain a calm and professional presence at all times. Notify appropriate staff when additional support is needed. Support resolution of minor conflicts through observation and reporting. Compliance & Standards Follow all federal facility policies and procedures. Maintain professional boundaries at all times. Complete required training and certifications. Follow mandatory reporting requirements. Adhere to all safety and security protocols. Required Qualifications & Core Competencies: High School Diploma or GED required; Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Sociology, Education, or a related field preferred. Minimum one (1) year of experience working with children, families, vulnerable populations, residential programs, social services, education, or a related field. Experience working with culturally diverse populations preferred. Strong interpersonal and communication skills. Ability to work effectively in a fast-paced environment and maintain professionalism under pressure. Strong organizational and documentation skills. Ability to follow policies, procedures, and supervisory direction. Must be able to speak, read, and write English proficiently to ensure effective communication with staff, visitors, government officials, and other contractor personnel. Experience with data entry, electronic records management, or case management systems preferred. Ability to maintain accurate records and handle confidential information appropriately. Desired Skills: Experience working with diverse populations. Bilingual in Spanish or other commonly encountered language preferred Training or experience in trauma-informed care, crisis intervention, behavioral support, or de-escalation techniques. Experience in residential facilities, shelters, family services programs, detention settings, or other 24-hour operations. Experience working on government contracts or within federally regulated environments Conditions of Employment: Employees must be a U.S. Citizen or a Legal Permanent Resident Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS clearance) Criminal history check Verification of employment and education history Compliance with all government credentialing requirements Drug Screening Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities. Must be able to speak, read, and write in English Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays Must show proof of eligibility to work in the U.S. Internal background check to the satisfaction of contract requirements. If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings. Physical Requirements: Ability to stand and walk throughout the facility for extended periods. Ability to respond quickly to operational incidents and emergencies. Ability to lift, carry, and move materials up to 50 pounds. Ability to sit for extended periods while completing documentation and reports. Visual acuity sufficient to monitor facility operations and review documentation. Auditory ability sufficient to communicate effectively and respond to operational concerns. Work Environment: Fully on-site position within a federally contracted short-term residential ICE facility in Alexandria, LA Fast-paced, high-tempo operational environment requiring composure, attention to detail, cultural sensitivity, and professionalism at all times. Work schedules include 24/7 coverage, and may include shifts overnight, evenings, weekends, and holidays. Other Duties & Information : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. Position Type: Full-Time Travel Requirements: None Location: On-Site About Anovaeon, LLC: Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success. Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law. This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment. If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services. We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.