Flow Lead – Romanian Speaking (m/w/d)

Job description

At **Knuspr,** we’re redefining grocery shopping. Delivering fresh, local produce and everyday essentials to thousands of customers daily requires an ultra-efficient operational backbone. As **Flow Lead / Central Flow Lead**, you will serve as the central command point for labor allocation and operational flow across our Fulfillment Centers in Germany. Operating from your desk, you will monitor real-time operational performance, dynamically allocate workforce capacity, and coordinate with on-site teams to keep every site running at peak efficiency. Your mission is simple: turn live data into immediate action. By anticipating bottlenecks, balancing labor across sectors, and keeping operations aligned, you’ll ensure every order is processed seamlessly and delivered on time. ### Why this role is exciting - **Impact at scale:** Directly influence labor allocation and operational output across Germany’s Fulfillment Centers from a single, centralized control tower. - **Real-time decision-making:** Work in a dynamic environment where live data translates directly into high-impact operational adjustments. - **Smart logistics & tech:** Drive performance at the intersection of automation, WMS platforms, and data-driven workforce management. - **True ownership:** Anticipate disruptions, resolve bottlenecks early, and maintain optimal operational flow under pressure. ### What you’ll do - **Control the flow:** Monitor real-time dashboards and direct automated labor flow by assigning team members across individual sectors through central control tools. - **Balance capacity dynamically:** Adjust workforce distribution and shift plans on the fly in response to fluctuating order volumes and site priorities. - **Drive operational KPIs:** Track CPT (Critical Pull Time), SLAs, idle time, and sector efficiency—identifying bottlenecks early and executing timely interventions. - **Keep teams aligned:** Partner closely with Area Managers, Operations Managers, and on-site shop floor teams to execute adjustments and maintain consistent operational standards. - **Optimize continuously:** Analyze shift performance, identify recurring process gaps, review SOP compliance with site teams, and contribute feedback for next-generation labor management tools. ### What we are looking for - **Relevant operational background:** Experience in dispatch (Disponent), logistics, operational planning, supply chain, e-commerce, or fulfillment (experience with automated warehouses or labor scheduling is a plus). - **Strong language & communication skills:** Very good English for daily operations and reporting, combined with **strong Romanian language skills** for direct, clear coordination with shop floor teams. - **Control-tower mindset:** Strong ability to connect the dots across complex, fast-paced operations and make confident, data-driven decisions under pressure. - **Tech confidence:** Comfortable steering operations using real-time dashboards, WMS platforms, and automated labor allocation tools. - Shift availability: Willingness to work in a 3-shift system from Monday to Friday. - **Structured & proactive approach:** A problem-solver who anticipates disruptions rather than just reacting to them. ### What we offer on top of your base salary - **Daily meal allowance:** An additional €9.00 tax-free meal allowance for every working day - **Daily travel allowance:** An additional €5.00 daily subsidy toward your commuting costs - **Semi-annual vouchers:** €300.00 in vouchers issued twice a year (€600 total annually) - **Knuspr Xtra Account:** 10% cashback on your orders returned directly as Knuspr credits - **CorporateBenefits perks:** Great discounts on fitness, travel, event tickets, shopping, and more #LI-FK1