The Role | Te mahiWe are seeking talented Food and Beverage Attendant to join our team in the new waterfront restaurant Hiku. We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided. This is a full-time role based at Sudima Kaikōura, with a guaranteed minimum of 30 hours per week and a pay rate of $24 per hour. We have both fixed term and permanent roles available. Join our team as we prepare for a busy summer season!Responsibilities | Ngā haepapaProvide a warm engaging welcome to all guestsWork as a team to ensure exceptional service and dining experiencesPreparation of the restaurant for service by setting and arranging tables Seating guests, presenting them with menues and beverage lists, taking orders and delivering exceptional service at all timesOpening bottles, pouring beverages and serving foodClearing tables and returning dishes and cutlery to kitchenRemoving empty bottles and used glasses from tables, and refilling and replacing glassesTaking external and internal phone inquiries and delivery of room serviceSettling guest accounts and operating point of sales machines and cash registersEnsuring a positive resolution and follow up with any guest complaintRequirementsAbout you | Ko koe tēneiExceptional grooming and hygiene standardsAbility to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their dayOutstanding communication and customer service skills, with good attention to detailHave a desire to learn and grow your hospitality careerExperience in restaurant & bar service or customer facing role would be advantageousFlexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)Valid Right to Work in New ZealandNZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) or At least two years of relevant experience may substitute for the formal qualifications listed above.BenefitsHe kura te tangata - We are all valuedDiscounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsMeals on duty and uniform providedExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own online digital learning platformFree Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employmentWho We Are - Ko Wai Mātou Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet. Nau mai, haere mai, tauti mai!At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact ouroffice (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm. E manawanui ana tātou - We care Ka mahi tahi tātou - We work together Ka whai tātou i te tika - We do the right thing He kura te tangata - We are all valued
The Role | Te mahi
We are seeking talented Food and Beverage Attendant to join our team in the new waterfront restaurant Hiku.
We are looking for individuals passionate about hospitality and who have experience in restaurants or customer facing roles. Full training will be provided.
This is a full-time role based at Sudima Kaikōura, with a guaranteed minimum of 30 hours per week and a pay rate of $24 per hour. We have both fixed term and permanent roles available. Join our team as we prepare for a busy summer season!
Responsibilities | Ngā haepapa
- Provide a warm engaging welcome to all guests
- Work as a team to ensure exceptional service and dining experiences
- Preparation of the restaurant for service by setting and arranging tables
- Seating guests, presenting them with menues and beverage lists, taking orders and delivering exceptional service at all times
- Opening bottles, pouring beverages and serving food
- Clearing tables and returning dishes and cutlery to kitchen
- Removing empty bottles and used glasses from tables, and refilling and replacing glasses
- Taking external and internal phone inquiries and delivery of room service
- Settling guest accounts and operating point of sales machines and cash registers
- Ensuring a positive resolution and follow up with any guest complaint
Requirements
About you | Ko koe tēnei
- Exceptional grooming and hygiene standards
- Ability to remain calm under pressure, willing to go the extra mile to ensure guests make the most of their day
- Outstanding communication and customer service skills, with good attention to detail
- Have a desire to learn and grow your hospitality career
- Experience in restaurant & bar service or customer facing role would be advantageous
- Flexibility to work outside normal hours as required (which may include early morning starts, late finishes, weekends and public holidays)
- Valid Right to Work in New Zealand
- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4) or
- At least two years of relevant experience may substitute for the formal qualifications listed above.
Benefits
He kura te tangata - We are all valued
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts
- Paid training and individual Employee Development Plans
- Training towards NZQA qualifications and our very own online digital learning platform
- Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment
Who We Are - Ko Wai Mātou
Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!
Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.
Nau mai, haere mai, tauti mai!
At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Should you require assistance or support and are unable to apply online due to an access need, contact our
office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
E manawanui ana tātou - We care
Ka mahi tahi tātou - We work together
Ka whai tātou i te tika - We do the right thing
He kura te tangata - We are all valued
Hind Management builds, operates and manages high-performing hotel, restaurant, and spa businesses. Our mission is simple, we strive to be industry leaders in social and environmental responsibility,Through Kaitiakitanga and sustainable travel,we care for and protect Aotearoa’s unique environment for generations to come. We do the right thing and we have built our businesses on a foundation of honesty and integrity. Our portfolio of brands are some of the most accessible in New Zealand, this comes from Hind Management's belief in empathy, understanding and accommodating differences. We work together, we are connected on so many levels; family, business, community, local, global. From the simplest of goals - putting a smile on our guests' faces - to dealing with challenges on a global scale, we can only achieve it if we work together. Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga, it ensures a sense of family and belonging for our people and recognises manaakitanga as the starting place for hospitality and welcoming manuhiri (guests).We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all!. Current locations include Auckland City, Auckland Airport, Lake Rotorua, Christchurch City and Christchurch Airport, Queenstown - Five Mile and Kaikoura.
Hind Management builds, operates and manages high-performing hotel, restaurant, and spa businesses. Our mission is simple, we strive to be industry leaders in social and environmental responsibility,
Through Kaitiakitanga and sustainable travel,we care for and protect Aotearoa’s unique environment for generations to come.
We do the right thing and we have built our businesses on a foundation of honesty and integrity. Our portfolio of brands are some of the most accessible in New Zealand, this comes from Hind Management's belief in empathy, understanding and accommodating differences.
We work together, we are connected on so many levels; family, business, community, local, global. From the simplest of goals - putting a smile on our guests' faces - to dealing with challenges on a global scale, we can only achieve it if we work together.
Hind Management aligns its conduct in keeping with Māori values, through Whanaungatanga, it ensures a sense of family and belonging for our people and recognises manaakitanga as the starting place for hospitality and welcoming manuhiri (guests).
We pride ourselves in looking after the interests of our people and our guests alike. He Kura te Tangata, we believe that we are all valued, our people, our guests and our communities across all our brands – we welcome all!.
Current locations include Auckland City, Auckland Airport, Lake Rotorua, Christchurch City and Christchurch Airport, Queenstown - Five Mile and Kaikoura.
