Food and Beverage Attendant

Job description

Location Overview Join our team in Amanoi. Claiming a spectacular stretch of Vietnam’s coastline within the verdant embrace of Nui Chua National Park and UNESCO Biosphere Reserve, Amanoi is a natural paradise overlooking Vinh Hy Bay. From its remote location - a rich and diverse mosaic of ecosystems – the resort’s clifftop restaurants and pool, lakeside Aman Spa and private golden sand beach, offer limitless opportunities for outdoor exploration, cultural immersion and serene time out. Role Deliver professional and personalized food & beverage service, ensuring a memorable dining experience in line with luxury hospitality standards. Responsibilities Prepare and maintain the restaurant, service stations, and equipment for daily operations. Welcome guests warmly and provide attentive, professional service. Take and serve food and beverage orders accurately and efficiently. Maintain strong knowledge of menus, beverages, daily specials, and hotel facilities. Provide recommendations and apply upselling and suggestive selling techniques. Anticipate and respond promptly to guest needs and requests. Build positive guest relationships and personalize service whenever possible. Handle guest feedback and complaints appropriately and report to the Supervisor/Manager when required. Maintain cleanliness, presentation, and service standards throughout the operation. Support the team to ensure smooth and efficient restaurant operations. Requirements Previous Food & Beverage service experience preferred, ideally in a luxury hotel or resort. Good communication and interpersonal skills. Basic knowledge of food, beverages, and service standards. Guest-focused, friendly, professional, and well-groomed. Proactive, attentive to detail, and a good team player. Ability to work effectively under pressure and in a fast-paced environment. Flexible to work shifts, weekends, and public holidays. Basic English communication skills; additional languages are an advantage. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home. Aman Global Complimentary Night Program. Shared accommodation with full board at the Colleagues' Cafeteria. Laundry service. 12 Annual Leave Days. Service Charge. Monthly incentive bonus. Health Care Package. Year-end Bonus. If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.