Food and Beverage Runner

Job description

POSITION: Runner DEPARTMENT: Food & Beverage REPORTS TO: Premium or Concessions Manager FLSA STATUS: Non-Exempt Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE The Concession Runner is responsible for working with cashiers and kitchen staff in concession stands to deliver food and beverage orders from stand to guest at all games and other events. Essential Duties and Responsibilities · Provides friendly, courteous customer service. · Ensures the timely setup and delivery of all suite food and beverage orders. · Delivers and assists in the placement of all event day food and beverage suite orders with the Suite Pantry and ensures timely delivery of such items. · Assists with the breakdown of food items and service equipment in the suites and other catering areas after the event. · Assists with the logging of all suites’ beverage stock in the appropriate logbooks after each event. · Collect cardboard and trash at the end of each event · Assists with the any pre stocking for the suites. · Assists with the setup in any aspect of the catering space as directed by management. · Follows all event-service directions as directed in the pre function meeting. · Breakdown of any aspect of the catering space as directed by management. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience · Must have a High School Diploma or GED. · At least 6 months of food running preferred. · Ability to complete required pre-employment food and alcohol service training if needed ( TIP's, Servsafe certification ) Skills and Abilities · Must possess excellent customer service skills. · Must possess a Positive attitude · May possess knowledge of catering equipment, services, and terminology. · Must possess the ability to take and follow direction, sometimes working independently. · Must possess the ability to pay close attention to detail. · Must possess the ability to read, write, and communicate effectively. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. · May perform other duties as assigned. WORKING CONDITIONS Location: On Site - Grand Rapids Complex (Van Andel Arena, Acrisure Amphitheater, Amway Stadium) in Grand Rapids, Michigan. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.