Food & Beverage Busser

Job description

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long-lasting positive influence on the employees that join on our team. Join the Wilderness Family for a rewarding employment experience! #WeAreFamily The Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more! The Busser is responsible for preparing food for guests in the quick service dining outlets. This is a full or part time position with morning, night, and weekend availability. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. • The Busser will work with a team of hospitality management professionals and is responsible for food service fluidity and environmental aesthetics through a constant watch of tables, interiors and plating in a restaurant setup. • The Busser is responsible for lightening the load of all wait staff, when there is an influx of service requests by processing payment, maintaining the quality of food service, order taking and plating for each table. • Wear proper uniform / nametag at all times. • Organized tables efficiently without making noise. • Serving water and refilling glasses as and when needed. • Cleaning the dining area and serving stations. • Assisting janitorial staff with trash removal. • Assisting in cleaning up spills. • Greeting guests with / in the absence of the hostess. • Making suggestions about menu selections when asked. • Maintain a clean, well-stocked and presentable work environment. • Handling customers’ queries and concerns efficiently. • All other duties as assigned by management.