Food & Beverage Executive

Job description

Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move. Job Description JOB PURPOSE To assist the Director of Outlet in day to day outlet operations and responsible for supervising /overseeing operations of the F&B outlet, in-order to deliver an excellent guest experience while working with the team and ensuring departmental targets are met, in accordance with the Brand Standards. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT • Organizes the work and number of personnel according to level of activity. • Shares the responsibility for meeting the department's targets with his/her superior. • Takes part in inventories and manages stocks under his/her responsibility. • Analyses results and implements corrective actions as necessary. KEY OPERATIONAL RESPONSIBILITIES Financial Assist F&B management with achieving financial targets Supervises the team's sales attributes Offers suggestions and advice to guests regarding the different services available Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards Increases revenue for the point of sale through additional sales techniques Helps the point of sale attain profitable results Helps increase guest loyalty through quality of service Operational Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset. Helps employees improve their skills and provide support for career development. Manages the team on shift basis. Ensures guest satisfaction, quality and high standards of service for customers. Team Management Evolves working methods in line with brand philosophy Respects labor laws, particularly when preparing work schedules Integrates, trains and manages personnel Ensures his/her staff are well presented (clothing, personal hygiene etc) Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc) General Duty Is attentive to guests' requests and meets them Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards Respects the instructions and safety guidelines for the equipment/s used Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships Inter – Personnel Traits Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams Resilience JOB PURPOSE To assist the Director of Outlet in day to day outlet operations and responsible for supervising /overseeing operations of the F&B outlet, in-order to deliver an excellent guest experience while working with the team and ensuring departmental targets are met, in accordance with the Brand Standards. EXECUTIVE RESPONSIBILITIES & EMPOWERMENT • Organizes the work and number of personnel according to level of activity. • Shares the responsibility for meeting the department's targets with his/her superior. • Takes part in inventories and manages stocks under his/her responsibility. • Analyses results and implements corrective actions as necessary. KEY OPERATIONAL RESPONSIBILITIES Financial Assist F&B management with achieving financial targets Supervises the team's sales attributes Offers suggestions and advice to guests regarding the different services available Is in charge of organizing the F&B point of sale/outlet for operations as per the Hotel Standards Increases revenue for the point of sale through additional sales techniques Helps the point of sale attain profitable results Helps increase guest loyalty through quality of service Operational Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset. Helps employees improve their skills and provide support for career development. Manages the team on shift basis. Ensures guest satisfaction, quality and high standards of service for customers. Team Management Evolves working methods in line with brand philosophy Respects labor laws, particularly when preparing work schedules Integrates, trains and manages personnel Ensures his/her staff are well presented (clothing, personal hygiene etc) Ensures smooth coordination between the different departments (Restaurants, kitchens, bars, lobby etc) General Duty Is attentive to guests' requests and meets them Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting brand standards Respects the instructions and safety guidelines for the equipment/s used Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) Comply with hotel security, fire regulations and all health and safety legislation Assist other departments wherever necessary and maintain good working relationships Inter – Personnel Traits Committed to delivering high levels of customer service Positive attitude Good communication skills Flexibility to respond to a range of different work situations Ability to work on your own or in teams Resilience Qualifications Additional Information