Food & Beverage Manager - Soho Beach House Miami

Job description

**The Role…** At Soho House a **Food & Beverage Manager** is responsible for managing service, quality control and consistent F&B experience is executed under the direction of the General Manager. The F&B Manager owns daily / weekly / monthly delivery on special projects and ensuring optimal member, guest and staff experience is executed. As a Food and Beverage Manager you will develop as a leader in the hospitality industry through exceptional leadership, P&L review, forecasting, interviewing / hiring specific areas of the business, inventory, purchasing, vendor relationships and ensuring the business is optimized to its highest standards. staff and finance. A successful Food and Beverage Manager will maximize sales and revenue through building relationships with customer understanding and implementing opportunities that drive efficiency and effective process. The F&B Manager will be largely responsible for service standards, elevating member/guest experience, hiring, training and oversight of F&B staff scheduling. **Main Duties…** - Influential leader who proactively manages the operations in conjunction with General Manager to ensure service, staffing and member/guest experience is above par and profit meets targeted budgets - Passionate about guest service and articulate in communicating with and interacting with members, guests, staff to preserve excellent levels of internal and external customer service - Partner with internal and external stake holders to create, design, train and implement exceptional menus, purchase goods and continuously make necessary improvements - Proactive in identifying customers’ needs and responsive in developing action plan that enhances experience and mitigates risk - Engage and comply to HR (People & Development) guidelines and support recruitment efforts to ensure we are attracting, retaining and training all new hires to be high performers with high potential - Establish targets, KPI’s, schedules, policies and procedures - Drive transparency and open channel of communication that fosters team awareness, ownership and accountability with emphasis in motivation and teamwork - Comply with all allergy procedures and maintaining a clean, sanitary, healthy and safe work environment for staff, members, guests and safety regulations - Responsible for weekly/daily recaps that entail various aspects of the shift including but not limited to; service standards, allergy procedure, staffing, sales, profit and proactive solutions to mitigate future risk **Required Skills/Qualifications:** - Minimum of 5+ years’ experience in a similar capacity - Detail oriented, process driven and ability to problem solve in high-volume and demanding fast-paced environments - POS (or alternative), Open Table, Opera or other Hospitality driven technologies experience - Passionate and influential leader who positively communicates cross-functionally and leads a team to drive efficient and effective best practices through service - Passionate about food and beverages trends and best practices and local health & safety compliancy regulations - Ability to manage personnel and meet / exceed financial targets - Guest-oriented and service-minded as well as flexible and pro-active **Physical Requirements** - Must be able to seize, grasp, turn and hold objects with hands. - Must be able to make periodical fast paced movements are required to go from one part of the property to others. - Must be able to move, pull, push, carry or lift at least 30 pounds. - Must be able to occasionally kneel, bend, crouch and climb is required. - Must be able to perform physical activities such as lifting, cleaning, and stooping. - Must be able to stand, walk, lift, and bend for long periods of time. **Why work with us...** Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. - **Health Care + 401K:** Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match - **Paid Time Off:** Full- Time Employees have sick day's + vacation days - **Career Development:** Soho House can progress your career domestically or internationally as well as managerially or technically - **Soho Impact:** Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability - **Learning & Development:** An extensive range of internally and externally run courses are available for all employees. - **Cookhouse & House Tonic:** Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. - **Team Events:** From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. - **Team Meal:** Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.