Food & Beverage: Operations & Administrative Intern

Job description

We are looking for a motivated and enthusiastic Food & Beverage Operations & Administrative Intern to join the team at SLS Barcelona. Reporting directly to the Food & Beverage Management team, this role offers a unique opportunity to gain hands-on experience across all F&B outlets while developing a strong understanding of the administrative and commercial aspects of hotel operations. This position is ideal for someone looking to build a well-rounded career in Food & Beverage by combining operational exposure with administrative responsibilities. More specifically: Administrative & Management Support Provide administrative support to the Food & Beverage leadership team in their day-to-day activities. Assist in preparing daily, weekly, and monthly operational reports. Help maintain and update menus, product information, pricing, and POS systems. Assist with departmental documentation, procedures, and internal communications. Support the preparation of presentations and business reviews for management meetings. Scheduling & Workforce Planning Support managers in the preparation and maintenance of team schedules and staffing plans. Ensure scheduling information is accurately updated and communicated. Operational Exposure & Outlet Support: Gain practical experience across several Food & Beverage outlets, supporting daily operations and service delivery. Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation. Approach guests and collect information needed to assist with seat arrangements. Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. To serve food and beverage orders according to recipes and service standards. To be knowledgeable about products available. Work with the rest of the team in keeping things running smoothly and tidily, for both table and bar service. Support the implementation of brand standards and service excellence initiatives. You´re studying a bachelor´s/master´s degree in hospitality or a related field. You have the possibility to sign an agreement with your school for a period of preferably 6 months. Education: Degree in Hospitality, Restaurant Management, or a related field. Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook. Knowledge of hotel food & beverage systems and software is a plus. Communication: Excellent verbal and written communication skills in both Spanish and English. Multitasking & Attention to Detail: Ability to manage multiple tasks in a fast-paced environment with a keen eye for detail. Adaptability: Quick to learn and adapt to the unique culture and standards at SLS Barcelona. Positive Attitude: A humble, open-minded individual with a collaborative approach who thrives in a dynamic team environment. You embrace new ideas and are always open to doing things differently. What's in it for you... The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!