Food Safety & Hygiene Supervisor

Job description

The Food Safety & Hygiene Supervisor is responsible for establishing, monitoring, and maintaining the highest standards of food safety, sanitation, and hygiene across all Food & Beverage outlets, kitchens, banqueting, and storage facilities at Novotel Cairo Airport. This role ensures full compliance with Accor’s ALLSAFE standards, HACCP, ISO 22000 principles, and local regulations set by the Egyptian National Food Safety Authority (NFSA). Key Responsibilities 1. Hygiene & HACCP Compliance Conduct daily inspections of all kitchens, food preparation areas, guest outlets, store rooms, and stewarding facilities to ensure strict hygiene standards. Monitor critical control points (CCPs) including food storage temperatures, cooking/cooling logs, defrosting procedures, and cross-contamination risks. Oversee personal hygiene standards for all food handlers (uniforms, hair restraints, handwashing practices, and health certificates). Ensure proper chemical usage, dosing, and safety data sheet (SDS) compliance across kitchen and stewarding areas. 2. Audits & Lab Testing Coordinate regular third-party audits (e.g., Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments. Manage routine microbiological testing for food samples, surface swabs, ice machines, and water quality in coordination with accredited laboratories. Supervise the integrated Pest Control management program, reviewing technician reports and following up on recommended preventive actions. 3. Training & Education Develop and deliver mandatory Food Safety and Personal Hygiene training programs for all new hires and existing kitchen/F&B staff. Maintain comprehensive training logs in coordination with the Talent & Culture department to satisfy audit requirements. 4. Supplier Quality & Receiving Inspect receiving dock operations to verify supplier delivery conditions, vehicle hygiene, product temperatures, and expiry dates. Participate in supplier audits and quality reviews in coordination with the Purchasing department. 5. Documentation & Incident Management Maintain up-to-date HACCP documentation, corrective action logs, and audit reports. Investigate any guest complaints or internal incidents related to food safety, implementing immediate corrective and preventive actions. Education: Bachelor’s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field. Experience: Minimum 2–3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain. Certifications: Certified HACCP Level 3 or 4, ISO 22000 Internal Auditor certification preferred. Knowledge: Deep understanding of Egyptian National Food Safety Authority (NFSA) regulations and Accor hygiene standards. Languages: Fluent in Arabic and English (written and spoken). Skills: Strong observational skills, detail-oriented, and effective communication and coaching capabilities. experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.