Food Service Worker

Job description

Primary City/State: Mesa, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary As a Food Service Worker , you will play a key role in our food service operations by planning and executing daily food production for multiple service areas including café menus, catering events, and special requests. This position combines culinary expertise with customer service excellence, requiring you to independently manage food preparation timing and quantities, minimize waste through strategic planning, and ensure all items meet standardized recipe requirements. You will also serve as a front-line customer service representative, handling point-of-sale transactions, resolving customer concerns, and maintaining accurate financial records while upholding the highest standards of food safety and sanitation. Working with general supervision, you will demonstrate strong cooking skills, sound judgment, and the ability to resolve complex issues independently while collaborating effectively with patients, staff, visitors, and fellow team members to deliver exceptional dining experiences across all service areas. Schedule: Varied shift 6a-8p Location: 6644 E Baywood Ave Mesa, Az Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system. POSITION SUMMARY This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures. CORE FUNCTIONS 1. Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards. Assures that food presentation continually meets standards. 2. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials. Monitors dish machine temperature. 3. Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates. 4. Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor. 5. May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested. May also assist in catering or special event service. 6. May handle transactions at cash register (if applicable) and/or cafe. 7. This position interacts with other food service department personnel, hospital staff, patients and families. Requires the ability to follow a work routine with regular supervision, to work quickly and correctly while providing good customer service and maintaining sanitation standards. The work requires the ability to follow instructions and guidelines for the use of cleaning chemicals and be able to work in physical contact with them. MINIMUM QUALIFICATIONS This position requires the ability to learn and follow established policy and procedures, read and understand written and verbal instruction, to communicate effectively and to provide customer service. Must be able to learn food handling regulations and pass certification tests as required. POS (cash register) when applicable. ​For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. PREFERRED QUALIFICATIONS Additional related education and/or experience preferred. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy