Forward Deployed Engineer

Job description

ABOUT US ClaimSorted helps insurers outsource claims end to end – a service called Third-Party Administration (TPA), a ~$200B industry. We combine a strong in-house claims team with our AI-enabled platform to deliver up to 3× faster claims, better service, and better economics for insurers. Backed by Y Combinator, Atomico, and Eurazeo, we’ve raised $15M+ and already manage claims for over $100M in insurance premium across 30+ MGAs, including more than five publicly traded companies. Our goal: scale to $1B and become the most valuable TPA in the market. THE ROLE - Engage directly with customer stakeholders, from technical teams to executives - Build and maintain systems that support critical customer operations and fast, reliable onboarding - Deliver accurate reporting and critical insights for customers and internal teams - Lead initiatives to improve the platform based on customer insights Stack: NextJS, NodeJs, GCP, Postgres, Terraform REQUIREMENTS - Strong full-stack engineering experience - Excellent communication skills and comfortable being customer-facing - Comfortable operating in ambiguous, high-velocity environments OUR VALUES - Move Fast – Act decisively, iterate quickly, optimise for momentum. - Always Overdeliver – We exceed expectations in everything we do. - Think Customer-First, Always – The customer experience drives every decision. - Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’ - Say It How It Is – Transparency and direct communication build trust. COMPENSATION & BENEFITS - Competitive salary beyond the industry standard - Generous, transparent equity participation - Skilled Worker visa sponsorship in the UK - 28 days annual leave plus bank holidays - 30 days of remote work annually - Health insurance - Pension contributions in line with UK auto-enrolment requirements - Company offsites