Forward Deployed Engineer

Job description

TL;DR: Strala is rebuilding the foundation of the world’s largest industry - insurance. In less than a year, we reached multi seven-figure ARR and are growing 50% MOM. We raised two rounds from Tier 1 funds including Peter Thiel’s Founders Fund, led by the partner who was early in OpenAI, Cognition and Scale AI. Our team comes from institutions like Harvard, Berkeley & Oxford and firms like Optiver, AMD & Palantir (+ICPC, NeurIPS backgrounds). In this role you will - You will individually deploy multi-modal, agentic AI systems into production with major business impact. You own client deployments end-to-end, from scoping through go-live, acting as the primary point of contact for senior client stakeholders. - Build and manage client relationships: understand challenges, align priorities, and become the trusted partner executives rely on to scale their AI adoption. - Design, build, and evolve AI agents that deliver optimal claims outcomes, including prompt engineering, model integration, and blitz prototyping using AI-assisted coding tools. - Work with applied AI on a daily basis. You scope and develop new features that allow our customers to scale while consistently improving claims results. - Help integrate our product into client environments, working hands-on with their tech teams on APIs and systems. - Coordinate with our core platform team to ensure smooth delivery and improve the product with actionable insights. - Capture and share best practices in internal playbooks to scale Forward Deployed Engineering. You will thrive if you - Think and operate like a founder. You take ownership of problems, move fast, and figure it out, whether that means jumping on a client call or writing a quick integration. - Have 2+ years in a role combining technical depth with client-facing ownership (e.g. agent engineering, forward deployed engineering, growth engineer, or founding engineer/founder). - Have a solid technical foundation: comfort with Python, APIs, cloud platforms, and modern AI/ML tooling. You are genuinely technical and can build. - Are familiar with LLMs, prompt engineering, and agentic AI concepts, and comfortable with AI-assisted development workflows to ship solutions fast. - Excel at explaining the connection between complex technical concepts and business outcomes to both technical and non-technical audiences. - Want to own client relationships, project outcomes, and write code. Values - Ambition: We want to win, and we need to be the best - Performance: Speed, system thinking, efficiency - Ownership: When we see a problem, we take ownership of it, and we solve it - Spirit: Clarity, optimism, meritocracy We Offer - Impact - Shape a company, redefine an industry, and make your code impact millions. - Intensity - Complex problems, ownership, in-person in SF - we are here to solve problems and win. - Reward - Interesting work, top quartile salary, top quartile equity. - Team - Everyone on our team considers themselves the most competitive and intense person they have ever met. - Zero Barriers - We want the best people and will do whatever it takes. That includes covering all meals and paying for any product that makes you more productive.