Forward Deployed Engineer

Job description

ABOUT TRUTH SYSTEMS At Truth Systems https://truthsystems.ai/, we’re building the only trust and safety software any organization will ever need. A protection layer for every individual. We’re laying that foundation with AI Governance. Our product Charter is an agent that monitors and flags misuse of AI in line with firm policies and client rules in real time. We’re building always-on, real-time systems that keep people safe and organizations compliant without slowing down their work. We are: - Small and well-funded. We’ve raised $4M from world-class investors like Gradient Ventures, Lightspeed, The Legaltech Fund, Y Combinator, and Pear VC. We are currently a team of 4 https://www.linkedin.com/search/results/people/?currentCompany=%5B%2298801508%22%5D&origin=COMPANY_PAGE_CANNED_SEARCH&sid=jYv. We are hiring thoughtfully, with ~3 people in the next 6 months. - Intensely trustful + high ownership. We optimize for impact per person by requiring high ownership from each team member. We hire experts, ambitious problem-solvers, and generally unstoppable people, and we place a lot of trust in them. We prefer short (or no) meetings, full autonomy, and individualized schedules. YOUR MISSION Over the next 12-18 months, you will embed with customers to help firms navigate and uncover risk surfaces within their organizations. This role blends engineering and customer empathy. You’ll work directly with clients to understand workflows, translate them into software, and ensure successful adoption. OUTCOMES - Customer integrations from 0 → 1. Lead deployments of our agents and backend systems in live customer environments. Deliver reliable, secure, and fast integrations. - Feedback-driven development. Translate client insights into product improvements and new features. Influence our roadmap through real-world usage. - Customer Partnership: Collaborate deeply with clients to identify their pain points, propose solutions, and deliver measurable value. - Travel for Deployment and Collaboration: Travel to meet customers across the U.S. (e.g., NYC, Atlanta, Chicago, Seattle, Ohio, and more) for implementations, feedback sessions, and training. COMPETENCIES - Technical and hands-on: You’ve spent 1+ years building real products in production — shipping code, wrestling with weird APIs, and making things work in messy, real-world stacks. - Full-stack curious: You’re fluent in TypeScript/JavaScript (React or Next.js for lightweight UIs) and comfortable with at least one backend language like Python for integrations and automations. - Deeply empathetic (must be): Both our team and our customers require empathetic and low-ego people. Some of our users’ careers depend on our product being ‘right’, so trusting and listening to them is our most important skill. - Independent and process building (must be): We don’t have a lot of structure. You’ll build many processes and set standards yourself, and everyone we hire after you will follow them. - Adventurous: You’re comfortable with the unknown, love building new experiences, and don’t mind travel when it helps you get closer to the problem. Our team’s roots span 4+ continents — we like working (and learning) with people from everywhere. WHY JOIN TRUTH SYSTEMS - Autonomy: You’ll have full ownership of what you build. We trust you to make the right calls, set your own pace, and push projects from idea to production without red tape. - Output-focused, not input-focused: We care about impact, not hours. Now that is not to say there will not be days when hours don’t get long, but you’ll be judged by what you deliver and how it moves the needle — not how long you sit in front of a screen. - Cutting-edge meets meaningful: You’ll be working at the edge of AI — designing systems that redefine how humans interact with intelligence. At Truth Systems, we care deeply about helping knowledge workers trust AI and move them toward safer, more responsible, and transparent use. LOGISTICS - Salary: $170K–$250K - Equity: 0.3–1% - Location: In-person in San Francisco, with regular travel to customer sites across the U.S. - Perks: Meals, housing/relocation, equipment, and benefits included - Work Authorization: We cannot sponsor visas at this time