Forward Deployed Engineer

Job description

ABOUT NEON Neon is a global payments and e-commerce platform designed to help game publishers earn more money and independence from app stores. We believe commerce should be open and transparent: clear decisions, actionable insights, and aligned incentives. Founded by payments, fintech and gaming veterans, Neon focuses on product and partnership excellence: we share the playbook, co-pilot decisions, and abstract away risk and complexity for our customers. We’re replacing old-school, black-box relics with clear, modern, and developer-centric infrastructure. As an early team member, you’ll have the opportunity to shape and scale Neon’s product and culture, making a direct impact on our growth and success. You’ll join a collaborative, diverse team from world-class companies like Apple, Affirm, Unity, and Visa, backed by renowned VC's including Thrive, a16z, Griffin Gaming, Ribbit, and Renegade. If you want to build disruptive technology, challenge the status quo, and help game creators thrive on their own terms, read on. Why Join Neon? - Game-Changing Mission: Be part of a company fundamentally changing how the gaming industry operates, helping creators build, run, and scale their businesses on their own terms. - Ownership & Impact: As an early member of the engineering team, you’ll have ownership of the development and scaling of our flagship webshop product, making a direct impact on the company’s success. - Disruptive Technology: Help create fintech tools that challenge the status quo, empowering independent game creators in the same way Neon challenges major platforms. - High-Profile Backing: Join a high-potential startup with renowned backers and investors supporting our mission to disrupt the gaming industry. - Collaborative Team: Work with a diverse team of low-ego, kind, and talented individuals from varied backgrounds including Stanford, Affirm, Palantir, Supercell, Apple, and Netflix. About You You’re passionate about doing your life’s best work, collaborating with highly talented individuals, and contributing to an ambitious mission. You are a high-impact engineer who learns by doing, enjoys taking ownership of projects, and wants to grow as an engineer and leader in your next role. You’re excited by the chance to shape Neon’s product, team, and culture, and you’ve already led successful projects that uplifted those around you. About the Role Neon is seeking a Forward Deployed Engineer who will scale the partner engineering function. You’ll work alongside our sales and customer success teams to build and manage developer onboarding, own our customer-facing documentation, and build out new features for our customers. You’ll also shape the direction of the team: manage how the team grows and set the standards for your teammates at Neon. What We’re Looking For: - You have 5+ years of experience in partner engineering or a similar customer-facing engineering role. - You have experience writing and maintaining API documentation for complex technical products. - You have experience with, and are willing to flex into, full-stack product development to manage specific customer requests. - You are highly productive, able to take ownership of key initiatives and deliver results. - You have experience leading teams or projects and enjoy helping others level up their skills. - You’re located or willing to work from Seoul, South Korea. - Must be fluent in English and Korean This is a unique opportunity to join an early-stage, high-growth company and work alongside some of the brightest minds in gaming, fintech, and tech. If you’re ready to contribute to a mission-driven team and help us accelerate change in the gaming industry, we’d love to hear from you. Join Neon. Shape the Future of Gaming. Our Process We have designed our interviews to be as efficient and effective as possible, so once you pass our initial screen, please prepare for 4-6 hours of interviews across 3 rounds over 2 weeks. Hiring Manager Screen: 30 min Gain a better understanding of the Neon business and the engineering team. Project Take-home Review: 1 hour We’ll give you a take-home to work on; once you’re done, you’ll walk through it with our engineering team. Virtual Onsite Interview: 4 hours - Two 1-hour technical sessions with our engineers to walk through a coding and/or systems design exercise. - One 1-hour session with our head of customer success. - CEO Meet & Greet: 30 minutes - Please come prepared to wow us with your skills; discuss and demonstrate how you collaborate with teammates; ask questions about how we work, and show how you’ll fit in. Throughout the process, please come prepared with any open questions you have about the role, our team or opportunity; feedback on our process; your refined “Why Neon?” ;)