Forward Deployed Engineer

Job description

**About Lumafield:** Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it. Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively. We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again. Lumafield is headquartered in San Francisco, CA. and has an office in Cambridge, MA. **About the role:** Lumafield is looking for a Forward Deployed Engineer (FDE) to work directly with customer engineering and manufacturing teams as part of the Applications Engineering team. FDEs deploy to customer sites for engagements that can range from one to ten, or potentially more, weeks, executing the technical scope of work on the customer's floor and serving as the on-site face of Lumafield. Our travel policy supports standardized trips home during longer engagements. This role becomes an expert in all aspects of the Lumafield platform — all hardware product lines, Voyager and related custom software— and applies that expertise hands-on at the customer site. FDEs may run scans, perform Voyager analysis, support ML model implementation, and drive customer training and adoption. Engagements are defined in a Statement of Work (SOW), managed with Project Managers, and supported by the broader Applications Engineering team in addition to Lumafield's product and engineering organizations. Day-to-day execution at the customer site is owned by the FDE. Because FDEs are often the only Lumafield representative on the ground for weeks at a time, excellent customer-facing communication and the ability to operate autonomously are core requirements of the role. ### What you'll do: - Deploy to customer sites for engagements, executing the agreed scope of work per the SOW, and serve as Lumafield's primary on-site technical representative. - Operate Lumafield scanners on the customer floor, including planning and running scans across a wide range of parts, materials, and inspection objectives. - Perform analysis in Voyager, including defect detection, dimensional measurement, assembly verification, and other workflows aligned to the customer's use case. - Support ML model implementation at the customer site, including data collection, validation, and integration into the customer's production workflow, in partnership with Lumafield's ML and product teams. - Support customer training and adoption to build capability on the customer's team. - Partner with Project Managers to track scope, timeline, and deliverables, and surface risks early when on-site reality diverges from the plan. - Collaborate with other Application Engineers and Lumafield teams to resolve technical issues encountered on-site and bring back what you learn for continuous improvement. - Document scans, analyses, model deployments, and training sessions so that customers can build on the work after you leave. ### About you: - B.S. in engineering - 3+ years of professional experience in solution engineering, or in manufacturing, process, or industrial engineering in a production environment. - Familiarity with manufacturing processes, which may range from machining, casting, injection molding, additive manufacturing, stamping, or assembly - Have direct experience with continuous improvement and process control methodologies such as Lean, Six Sigma, SPC, or PFMEA, and how they intersect with inspection and quality work. - Excellent verbal and written communication skills, including the ability to lead technical conversations, run trainings, and represent Lumafield independently on a customer site for extended periods. - Comfortable with an extended-deployment travel pattern, including engagements of multiple weeks at customer locations, supported by Lumafield's travel-home policy. ### Bonus points: - Hands-on experience with industrial CT, CMM, or other dimensional metrology or NDT workflows. - Familiarity with GD&T, first-article inspection (FAI), or other inspection processes. - Manufacturing, Process, or Industrial Engineering experience in a production manufacturing environment