Forward Deployed Engineer

Job description

Office Location: Lower Manhattan, NY (4 days per week in the office) Accrete is an agentic managed services company: an AI workforce that does high-stakes, judgement-heavy work for government and enterprise clients — at the economics of software, not labor. At the core is Accrete’s Knowledge Engine, a dynamic context graph that captures an organization’s tacit knowledge, resolves data across silos, and builds a living, auditable ground truth. Expert agents reason against that ground truth to act on complex, high-stakes decisions — not just answer questions about them. From national security to commercial operations, Accrete delivers the work on one platform, with unlimited expert agents and expert judgement. About the Role Accrete is seeking a Forward Deployed Engineer to lead complex technical deployments with strategic customers. In this role, you will own the technical path from discovery and scoping through system design, hands-on build, integration, rollout, and production stabilization. You will work directly with customer engineering teams, operational users, and domain stakeholders to understand their workflows and translate them into working AI-powered systems. You will write and review production-grade code, make architecture decisions, troubleshoot deployment challenges, and help customers adopt what you build. This is a hands-on engineering role for someone who can operate independently, manage complex technical ambiguity, and coordinate across teams to deliver customer outcomes. Success will be measured through production adoption, measurable workflow impact, deployment quality, and the field feedback you provide to improve Accrete’s product and model roadmap. Travel up to 50% may be required. What You’ll Do Own technical delivery across complex customer deployments from first prototype to stable production use. Own planning, staffing, prioritization, and delivery governance for forward deployed engineering engagements. Partner directly with customer engineering, technical, operational, and domain teams to understand workflows, constraints, and success criteria. Design and build full-stack systems, integrations, configurations, and deployment workflows that deliver measurable customer value. Write and review production-grade code across frontend, backend, data, and integration layers using Python, JavaScript, TypeScript, Node.js, React, or comparable technologies. Configure and operationalize AI agents, retrieval workflows, data pipelines, and customer-specific system integrations. Scope technical work, sequence delivery, identify dependencies, and remove blockers early. Make practical tradeoffs across scope, speed, quality, security, and customer impact. Support production rollout, adoption, monitoring, troubleshooting, and iteration in customer environments. Translate field learnings into reusable tools, playbooks, implementation patterns, and technical building blocks for other deployments. Share structured feedback with Product, Engineering, and Research on where models, workflows, and platform capabilities succeed or need improvement. Collaborate with Deployment Strategy to connect business outcomes and technical execution. Support deployments in regulated environments, including environments with complex security and infrastructure constraints. Coordinate with other technical contributors when deployments require cross-functional execution. What We’re Looking For 5+ years of engineering, technical deployment, solutions architecture, or customer-facing technical delivery experience. Strong full-stack engineering experience, including building and shipping production web applications or enterprise systems. Proficiency with Python, JavaScript, TypeScript, Node.js, React, or comparable modern engineering stacks. Experience scoping, designing, and delivering complex technical systems in fast-moving or ambiguous environments. Experience working directly with customers or end users to understand workflows, validate assumptions, and deliver practical solutions. Strong understanding of APIs, data integrations, system architecture, cloud or on-prem environments, and production operations. Experience building or deploying systems powered by LLMs, generative AI, machine learning models, retrieval systems, or data-intensive workflows. Ability to simplify complex problems, make sound technical decisions under pressure, and communicate clearly with technical and non-technical stakeholders. Strong ownership mindset and ability to operate with limited oversight while keeping internal and customer teams aligned. Ability to lead broad technical functions through senior ICs, or cross-functional delivery teams. Strong communication skills and experience partnering with senior technical, and operational stakeholders. Ability to operate in ambiguous environments, make sound tradeoffs, and drive teams toward clear outcomes. Ability to identify risk early, adjust plans, and protect delivery outcomes without slowing progress. Ability to travel up to 50% based on customer and deployment needs. Preferred Qualifications Experience deploying AI, LLM, knowledge graph, semantic search, or agentic workflow systems in production. Experience with enterprise security, compliance, identity, networking, data governance, or regulated deployment environments. Experience creating reusable deployment patterns, internal tools, technical playbooks, or implementation frameworks. Startup experience or experience working in high-growth, high-ambiguity environments. Salary Range: 170k-210k The salary range provided reflects the estimated compensation for this role based on the expected qualifications and experience level. The final offer may vary depending on factors such as skills, experience, and alignment with role requirements. Core Values & Expectations: Impact You take full ownership and accountability for your work, consistently seeing projects through from inception to completion with a strong bias for action. Proactively identifying challenges, you drive solutions rather than waiting for direction, and hold yourself and others to the highest standards for delivering results. With strategic thinking and a problem-solving mindset, you make informed decisions leveraging data and expertise, always looking for ways to improve processes, optimize workflows, and enhance outcomes beyond your immediate responsibilities. Collaboration You work seamlessly across teams, prioritizing shared goals and team success over individual credit. Engaged listening and open, candid communication are at the heart of your approach, ensuring alignment and synergy throughout the organization. You value diverse perspectives, seeking input from others to drive better results. By treating colleagues with respect and professionalism, you help build a culture of trust, supporting each other through challenges, celebrating successes, and constructively addressing conflicts to strengthen relationships and improve outcomes. Passion for AI & Innovation You are deeply excited about the transformative potential of AI and committed to contributing to a company shaping the future of work. With curiosity and a growth mindset, you continuously seek to learn, adapt, and stay at the forefront of new developments. Your enthusiasm for innovation drives you to explore new ideas, challenge the status quo, and find creative solutions that deliver meaningful impact. You approach your work with energy and a desire to advance both technology and the way we work. Company Benefits Competitive Salary: Aligned with experience and market standards Comprehensive Insurance: Health, dental, and vision coverage for you and your family 401(k) Plan: Build your financial future with our retirement savings plan Flexible PTO & Hybrid Work: Take time off when needed and enjoy remote flexibility per company guidelines Growth & Development: Access professional learning opportunities and career advancement support Onsite Perks: Enjoy catered lunches, snacks, and a fully stocked kitchen Team Bonding: Company-sponsored happy hours and social events to connect and unwind Accrete is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.