Forward Deployed Engineer

Job description

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. Actonomy is an AI product business within Kainos Group plc, focused on solving the last mile to production AI. Within Actonomy, Forward Deployed Engineers work directly with customers to deploy Actonomy Core and help organisations develop impactful AI solutions You will work alongside customers to understand business problems, configure and implement Actonomy Core, support integrations, and help users realise value from AI in their day-to-day work. This is a highly hands-on role that combines engineering, consulting and product thinking. You will spend time with customers, work closely with our product and engineering teams, and help shape how Actonomy Core evolves through real-world deployments. As one of our early Forward Deployed Engineers, you will have a significant opportunity to influence our ways of working, implementation approaches and product direction. Key Responsibilities: Deploy and configure Actonomy Core within customer environments. Work directly with customers to understand business processes and desired outcomes. Support integration of Actonomy Core with customer systems and data sources. Identify and resolve technical issues during implementation and rollout. Gather user feedback and translate customer needs into product improvements. Collaborate with Product, Engineering and Customer Success teams to improve deployments. Create reusable deployment patterns and implementation assets. Support customer adoption and value realisation activities. Stay up to date with developments in AI, Microsoft technologies and the Actonomy platform. What we are looking for: Experience building software, automations or digital solutions. Experience with Python An interest in AI and emerging technologies. Strong problem-solving skills and curiosity. Ability to communicate effectively with both technical and non-technical audiences. Comfortable working directly with customers and users. Able to learn new technologies quickly and apply them to solve business problems. Strong teamwork and collaboration skills. A proactive and self-starting approach. Nice to have: Experience with C#, JavaScript or similar technologies. Experience with Microsoft Azure or Microsoft 365. Experience implementing SaaS or cloud-based products. Familiarity with AI, LLMs, agents or Copilot technologies. Experience working in consulting, customer-facing or delivery roles. Experience gathering requirements and supporting technology implementations. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.