Forward Deployed Engineer

Job description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary SHI is hiring foundational Forward Deployed Engineers to deliver AI and data solutions. You will work inside customer environments, with their data and their stakeholders, to ship production outcomes on Palantir Foundry and AIP. This is a hands-on delivery role. You will own technical execution on customer engagements, working alongside an Account Strategist and under the direction of a Technical Lead. You will not be managing a team. You will be building, deploying, and operating real solutions in customer environments from day one. If you have spent the last 2-3 years inside Palantir Foundry or AIP delivering for customers, this is built for you. Role Description Deliver production workflows, ontologies, pipelines, and AIP-powered applications inside customer Foundry environments Integrate customer data sources (ERP, CRM, legacy systems, APIs) into Foundry and build operational workflows on top of them Partner with the Account Strategist to translate business priorities into concrete deployment plans Execute rapid-value deployments in the first 90 days of every engagement Contribute to reusable templates and delivery patterns that scale across customers and verticals Work directly with customer operational leaders and subject matter experts to refine and operate solutions Support account expansion by surfacing new use cases during delivery Work across priority verticals including manufacturing and industrial products, logistics and supply chain, financial services, and healthcare and life sciences Behaviors and Competencies Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose Time-Management: Can consistently achieve goals ahead of schedule, lead team efforts in time management, and strategize the best ways to use time for various tasks. Problem Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving Initiative: Can lead strategic and complex initiatives, inspire others to take initiative, and foster a culture of continuous improvement Analytical Thinking: Can lead and innovate in the application of analytical thinking, solve complex problems, influence others, and contribute to best practices. Skill Level Requirements 2-3 years of direct, hands-on experience building and shipping production solutions in Palantir Foundry or AIP Experience working inside customer environments with customer data and customer stakeholders Strong programming skills in Python and SQL Experience integrating enterprise data sources via APIs and connectors Ability to design and operate scalable data pipelines and production workflows Comfort with AI and ML concepts including LLM-powered workflows, ontology design, and agentic application patterns Ability to communicate clearly with both technical and operational customer stakeholders Experience operating in fast-moving environments with minimal oversight Based in Texas or willing to relocate Other Requirements Prior Forward Deployed Engineer experience at Palantir or at a Palantir delivery partner Experience with AWS, Azure, or Google Cloud Platform Familiarity with SAP, Salesforce, ServiceNow, or similar enterprise systems Experience building reusable accelerators or templates that scale across customers Ability to travel 40% Equal Employment Opportunity – M/F/Disability/Protected Veteran Status