Forward Deployed Engineer - Automation- Senior Associate

Job description

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Forward Deployed Engineer - Automation - Senior Associate, you will play a pivotal role in delivering outsourced solutions that streamline operations, reduce costs, and enhance efficiency for our clients. Within our Managed Services practice, you will focus on transitioning and running services, managing delivery teams, and optimizing processes and tools to drive continuous improvement. As a Senior Associate, you will leverage your skills to build meaningful client connections, navigate complex situations, and inspire others. You are expected to anticipate the needs of your teams and clients, using these moments to grow and deliver quality outcomes. In this role at PwC Acceleration Center India, you will be part of a dynamic environment where your ability to analyze complex concepts and interpret data will inform insights and recommendations. You will uphold professional and technical standards, contributing to the firm's code of conduct and independence requirements. Your work will involve using a broad range of methodologies and techniques to generate new ideas and solve problems, while developing a deeper understanding of the business context and its evolution. This opportunity allows you to enhance your personal brand and deepen your technical skills, all while fostering a culture of continuous improvement. Responsibilities - Managing client relationships and fostering meaningful connections to support service delivery - Leading automation framework design and development to enhance operational efficiency - Implementing business process automation solutions to streamline client operations - Overseeing project management and planning to validate timely delivery of services - Utilizing analytical thinking to interpret data and inform insights and recommendations - Facilitating continuous process improvement initiatives to optimize managed services - Collaborating with delivery teams to manage performance and mitigate delivery risks - Developing strategies for operational performance management and service level management - Engaging stakeholders to align service management objectives with client needs - Promoting innovation and creativity in digital transformation and process optimization efforts What You Must Have - At least a Bachelor's degree - At least 5 years of experience - Oral and written proficiency in English required Substantial DevOps or platform engineering experience with ownership of production deployments. Deep CI/CD, Docker, and Kubernetes experience, with strong Terraform / IaC. Strong AWS fluency across deployment-relevant services. Strong grounding in identity, security, and networking, and enterprise integration. Solid automation skills and a habit of codifying build and run processes. Deep, hands-on experience deploying LLM and agentic applications to production (LLMOps), including serving, scaling, retrieval infrastructure, observability, evaluation, and responsible AI. What Sets You Apart - Utilizing automation framework design and development - Implementing business process automation (BPA) solutions - Excelling in operational performance management (OPM) - Demonstrating proficiency in workflow automation - Engaging in continuous process improvement initiatives - Leveraging analytical thinking for complex problem-solving - Navigating digital transformation projects effectively Travel Requirements 0% Job Posting End Date