Founder's Associate - Marketplaces

Job description

At Gopuff, we are not just delivering convenience. We are redefining how the world shops. Since pioneering instant needs in 2013, we have empowered millions across the U.S. and U.K. to take back their time through fast, seamless, and reliable delivery. This transformation is driven by our tech-first mindset and an obsession with operational excellence. To continue shaping the future of commerce, we are looking for an exceptional Founder’s Associate - Marketplaces to join our mission. We win through collaboration, not competition, fostering a culture where curiosity and respect lead to shared success. Here, data is a tool for empowerment, not gatekeeping, and there is no room for arrogance. We are simply committed to helping one another make an impact. If you are a high performer who thrives in fast-paced environments, this is an opportunity to innovate and leave a lasting mark on one of the world's most disruptive industries. Ready to shape what's next? Let's go. 🚀 You will: Work directly with senior leadership to help scale and optimise Gopuff’s marketplace business across the UK through both strategic initiatives and operational execution. Own the execution and performance management of promotions, pricing, merchandising, and marketing across multiple marketplace platforms. Monitor marketplace performance daily, rapidly troubleshoot operational or commercial issues, and proactively implement solutions to improve growth, profitability, and customer experience. Build and maintain trackers, forecasting models, reporting frameworks, and weekly business reviews to drive operational rigour and support strategic decision-making. Conduct deep-dive analyses on promotions, pricing, customer behaviour, and overall business performance to identify growth opportunities and improve commercial efficiency. Support commercial partnership management by coordinating with marketplace partners, contributing to negotiations, and helping optimise joint business opportunities and investments. Support P&L management by evaluating performance, monitoring investment efficiency, and helping ensure profitable allocation of promotional and marketing resources. Partner cross-functionally with Commercial, Finance, Marketing, Product, and Operations teams to execute high-impact growth initiatives and improve marketplace performance. You have: 1–3 years of experience in a high-growth startup, consulting, finance, e-commerce, or commercial role. A natural problem-solver with a strong bias for action and a flexible mindset. Exceptional analytical skills with the ability to quickly translate data into actionable insights and business recommendations. Strong leadership and collaborative skills with a track record of influencing diverse stakeholders. Experience with leading strategic planning and reporting to senior leadership. Strong commercial acumen, including experience supporting partnership management, negotiating commercial initiatives, or driving profitable business growth. Advanced proficiency in Excel and Google Sheets, with experience building forecasts, trackers, and performance reporting. Highly organised and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment. Benefits: We want to help our employees stay safe and healthy. We offer comprehensive medical, dental, vision and Mental health support to all eligible employees. Company RSU’s (Restricted Stock Units) Gopuff employee rewards (including some great brand partnership deals) Career growth opportunities Annual performance appraisal and bonus Company Summary & EEOC Statement: At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it, stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you’re hearing? Then join us on Team Blue. Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.