Founders Associate – COO Office (Product Communication & Change Management)

Job description

Are you ready to take ownership? You will not just support the COO, you will help amplify the impact of our product across the organization and our customers. As a Founders Associate Intern in the COO Office, focused on Product Communication and Change Management, you will work hands-on across product, operations and cross-functional teams to translate strategic priorities into clear, engaging, and actionable communication. WHAT YOU’LL DO In this role, you will: - Support the COO on product communication and strategic cross-functional initiatives - Create engaging product content, including newsletters, product overview pages, adoption materials and rollout guides - Prepare and moderate change management and user adoption workshops together with the implementation team and the clients - Develop a deep understanding of Lio’s product and translate complex features and updates into clear, audience-specific communication - Collaborate closely with Product, Engineering, Go-to-Market, and Customer Success to align product communication with business and customer needs - Help optimize and scale internal processes that improve collaboration, product adoption and company-wide execution - Take ownership of projects end-to-end, from initial planning through implementation and measurable outcomes YOUR PROFILE You are a strong fit for this role if you: - Have a genuine interest in product communication, change management and content creation - Ideally have initial experience in product communication, marketing, change communication, consulting, project management, or a high-growth startup environment - Are excited to develop a deep understanding of a complex B2B agentic product - Communicate clearly and confidently with stakeholders across teams, including senior leadership - Think analytically, act proactively, and know how to translate insights into action - Thrive in a fast-paced and dynamic environment and adapt quickly to changing priorities - Take full ownership of your projects from day one - Are available to start on 1 or 15 September 2026 WHY JOIN US? Join Lio and work side by side with the COO, our product teams, enterprise customers, and the wider Lio organization to shape how a category-defining AI product is communicated, adopted, and scaled. You will own projects with real impact, build communication processes that scale, and gain unparalleled exposure to the inner workings of a fast-growing enterprise AI company. Move fast, own your impact, and become part of a team where every contribution drives company success. Are you in?