Frames & Wearables System Coordinator

Job description

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn ! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible. Your role The Frames & Wearable System Coordinator acts as the key operational and managerial reference for all systems, digital tools, and process flows related to frames and wearable products. The role ensures system accuracy, operational continuity, and cross-functional alignment across shifts while leading and guiding teams through daily challenges and long-term improvements. With a strong focus on leadership, coordination, and decision-making , this role connects operations, engineering, and digital system functions, ensuring that business objectives are met through reliable processes and empowered teams. Flexibility and readiness to support multi-shift operations—when needed—are essential to guarantee consistent supervision and stakeholder support. MAIN RESPONSIBILITIES: Operational Leadership & Team Coordination Supervise warehousing activities, ensuring smooth execution of inbound, picking, and outbound activities. Serve as first-level support for WMS and rela ted logistics systems, ensuring proper usage and data accuracy during daily operations. Coordinate shift‑to‑shift information flow, ensuring alignment on priorities, issues, and performance. Promote a culture of accountability, collaboration, and continuous improvement. Process Monitoring & Data Management Oversee system performance and process KPIs, identifying inefficiencies, bottlenecks, or data inconsistencies. Maintain master data consistency (SKU, storage locations, parameters) and ensure alignment with operational requirements. Analyze process data and KPIs using Excel and reporting tools to support decision-making and improvement actions. Continuous Improvement & Training Lead or support improvement projects related to digital tools, automation interfaces, and process optimization for frames and wearables. Facilitate change management activities, ensuring users understand new procedures, systems, and best practices.. Mentor team members, strengthening technical capabilities, analytical skills, and problem-solving autonomy. Act as a connector between operations and technical stakeholders, ensuring shared understanding and aligned priorities. MAIN REQUIREMENTS: Diploma or Bachelor’s degree in Logistics, Industrial Engineering, IT Management, or a related technical field 2–3 years of experience in warehouse operations, logistics systems, or WMS key user roles. Previous experience in structured or automated logistics environments is a plus. Good command of WMS and RF systems. Solid proficiency in Excel (pivot tables, reports, performance tracking). Familiarity with automation systems (AMR, ACR, conveyors, end-of-line) is a plus. Demonstrated leadership skills: team coordination, communication, coaching, and structured problem-solving. Analytical, detail-oriented, and solution‑driven mindset. Flexibility and readiness to support operations across multiple shifts when needed. Strong communication skills and team-working attitude. Flexible and adaptable, with availability to work in different shifts, including night shifts. LANGUAGES: Fluency in English (both written and spoken); Our Diversity, Equity and Inclusion commitment​ We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.