FRANK Consultant - Global Consumer Financial Services

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join As a FRANK Consultant, you'll be part of a dynamic team that's passionate about helping young adults achieve their financial goals. You'll enjoy the freedom to work independently, build meaningful relationships with customers, and make a real impact on their lives. Plus, you'll be part of OCBC, Singapore's longest established bank, with a rich history of innovation and excellence. How you succeed To succeed in this role, you'll need to be customer-obsessed, always looking for ways to understand and meet their needs. You'll need to be proactive, identifying opportunities to promote our products and services, and building strong relationships with customers and partners. By taking a consultative approach, you'll be able to provide tailored solutions that meet our customers' unique needs. What you do Your day-to-day tasks will include: - Meeting with customers to understand their financial goals and needs - Providing expert advice on our products and services, including savings accounts, debit cards, and student loans - Building and maintaining relationships with customers, partners, and stakeholders - Identifying opportunities to promote our products and services, and developing strategies to achieve sales targets - Collaborating with colleagues to share knowledge, best practices, and ideas Who you are - A degree or diploma in a relevant field, such as business, finance, or marketing - Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and partners - A strong understanding of financial products and services, with the ability to provide expert advice and guidance - A proactive and customer-focused approach, with a passion for delivering exceptional customer experiences What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.