Fraud Investigation and Prevention Analyst

Job description

At Vanguard, protecting our clients and their assets is fundamental to our purpose. The Fraud Investigations & Prevention Analyst plays a key role in delivering this by leading high-quality fraud investigations and strengthening our control environment. This role operates as an investigator and operational lead, bridging frontline investigative activity and strategic direction. It combines deep investigative expertise with oversight, decision-making and coaching responsibility, ensuring consistent delivery of robust, risk-based outcomes. Working closely with the team, this role translates strategic priorities into clear direction, structured delivery, and continuous improvement, while supporting the development of investigators and enhancing Vanguard’s fraud prevention framework. Key Responsibilities Fraud investigations Lead and oversee fraud investigations, ensuring timely, consistent, and high-quality outcomes aligned to Vanguard standards and regulatory expectations. Appropriately disposition fraud alerts in line with fraud procedures. Review and approve investigative outputs, ensuring robust decision-making, accurate risk assessment, and clear documentation. Prioritise and direct investigative workloads, balancing risk, client impact, and operational demand. Act as a key escalation point for complex or high-risk cases, providing clear direction and making sound, risk-based decisions Investigation & Fraud Risk Management Conduct end-to-end investigations into complex or sensitive fraud cases. Identify emerging fraud risks, trends, and control vulnerabilities, providing insight-led recommendations to strengthen prevention and detection capabilities. Ensure investigations are thoroughly documented, maintaining clear case records and audit-ready reporting. Contribute to the ongoing enhancement of fraud detection, prevention, and response frameworks. Coaching, Quality Assurance & Team Development Provide day-to-day guidance, coaching, and technical support to junior investigators. Embed high standards of investigative practice, including structured decision-making, documentation, and case management. Conduct quality assurance reviews to ensure alignment with best practice and regulatory expectations. Support onboarding, training, and development initiatives. Stakeholder Engagement & Collaboration Build strong relationships with internal stakeholders across risk, compliance, internal audit, operations, and technology functions. Act as a subject matter expert on fraud risks, providing clear and actionable insight Support delivery of strategic fraud initiatives. Contribute to collaboration with external partners and industry networks. Process Improvement & Strategic Contribution Support the refinement of fraud policies, controls, and procedures. Identify opportunities to improve investigations and controls. Contribute to projects strengthening fraud risk management. Skills & Experience Required Fraud & Investigative Expertise Minimum five years in fraud investigations preferably within financial services. Strong understanding of fraud typologies and investigative techniques. Ability to manage complex cases and apply sound judgement. Experience identifying trends to improve controls. Leadership & Delivery Ability to provide oversight and direction within a team. Experience coaching or mentoring colleagues. Strong organisational skills and ability to prioritise. Stakeholder & Communication Skills Strong written and verbal communication skills. Ability to influence stakeholders across business functions. Ability to present complex risks clearly. Desirable Experience Certified Fraud Examiner (CFE) or equivalent. Experience with fraud projects or control enhancements. Knowledge of fraud detection tools or analytics platforms. Experience working with external organisations. Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible. Vanguard are unable to offer sponsorship for this position. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.