We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand. Who We Are Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands. About the RoleWe are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.Markets & LanguagesEurope: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil)What You Will Be DoingDeliver in-class and/or remote training sessionsFacilitate interactive workshops with a strong focus on engagement and participationEngage confidently with client-facing teams and senior stakeholdersPotential involvement in Train-the-Trainer sessions.Adapt training delivery to local market context while maintaining global standardsRequirements What We Are Looking ForSenior-level Customer Experience trainerStrong experience in the automotive industry (premium/luxury preferred) or a relevant related industryProven experience in training delivery and workshop facilitationComfortable engaging managers and senior stakeholdersAbility to deliver interactive training formats, not limited to presentationsFluent in the local language of the market, plus a good level of EnglishProject Scope & Timeline Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.Why Join UsYou will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.
We are looking for Freelance Senior Customer Experience Consultant Trainer (Automotive) to support a global training project for luxury automotive brand.
Who We Are
Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.
At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.
About the Role
We are looking for Freelance Consultant Trainers to support a global training project for a leading automotive brand. The objective is to build a pool of experienced trainers across several key markets to ensure high-quality local delivery.
This is a freelance opportunity, with the goal of establishing a reliable pool of trainers for ongoing collaboration on this project.
Markets & Languages
- Europe: German-speaking trainers (Germany, Austria, or Switzerland preferred), Polish-speaking trainers (preferred location Poland)
- Americas: Brazilian Portuguese-speaking trainers (Preferred location: Brazil)
What You Will Be Doing
- Deliver in-class and/or remote training sessions
- Facilitate interactive workshops with a strong focus on engagement and participation
- Engage confidently with client-facing teams and senior stakeholders
- Potential involvement in Train-the-Trainer sessions.
- Adapt training delivery to local market context while maintaining global standards
Requirements
What We Are Looking For
- Senior-level Customer Experience trainer
- Strong experience in the automotive industry (premium/luxury preferred) or a relevant related industry
- Proven experience in training delivery and workshop facilitation
- Comfortable engaging managers and senior stakeholders
- Ability to deliver interactive training formats, not limited to presentations
- Fluent in the local language of the market, plus a good level of English
Project Scope & Timeline
Scope: Training delivery (in-class and/or remote), with potential involvement in Train-the-Trainer.
Why Join Us
You will be part of a global network of trainers working on premium automotive projects, delivering impactful learning experiences and collaborating with international teams in a dynamic environment.
Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands.Learn more about Customer Experience Group by visiting www.customerexperiencegroup.com.
Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands.
Learn more about Customer Experience Group by visiting www.customerexperiencegroup.com.
