Freight Billing Analyst

Job description

What You Can Expect : Review shipment files to ensure all billable charges, vendor costs, and customer invoices are complete and accurate. Validate operational costs, reconcile discrepancies, and resolve billing issues with Operations, Finance, vendors, and customers. Monitor shipment profitability and identify opportunities to improve revenue capture and gross profit. Investigate low-margin or negative-margin shipments and assist with corrective actions. Support month-end close activities through shipment-level cost validation, accruals, and financial reconciliation. Review vendor invoices and customer billings to ensure compliance with agreed pricing and company procedures. Assist in reducing billing disputes, credit notes, write-offs, and revenue leakage through proactive file reviews. Prepare regular reports on revenue, billing accuracy, profitability, and operational performance for branch leadership. Analyze trends and identify opportunities to improve financial accuracy and operational efficiency. Maintain accurate records and ensure compliance with internal financial controls and billing standards. Collaborate with Operations, Finance, and Commercial teams to resolve issues and support continuous process improvements. Perform other duties and special projects as assigned. What You Bring: Bachelor's degree in Business, Finance, Supply Chain, Logistics, Accounting, or a related field preferred; equivalent industry experience will also be considered. 3+ years of experience within freight forwarding, logistics, supply chain, or a related operational finance environment. Experience with customer billing, cost reconciliation, invoicing, or financial analysis is considered a strong asset. Solid understanding of freight forwarding operations, including air freight, ocean freight, customs brokerage, or related logistics services. Strong analytical skills with excellent attention to detail and a high level of accuracy. Advanced proficiency with Microsoft Excel and experience working with ERP, TMS, or financial systems. Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and problem-solving skills with the ability to work collaboratively across departments. Process-oriented mindset with a commitment to continuous improvement and operational