FRONT DESK - ATTENDANT 1

Job description

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association. The Supreme Sports Club of Columbia Association is seeking friendly, customer-focused Part-Time Front Desk Attendants to deliver exceptional service to our members and guests. In this role, you will create a welcoming and positive first impression by greeting members and guests, checking them in, and assisting with questions about programs and services. You will help maintain a clean, organized environment and support day-to-day front desk operations, ensuring an enjoyable experience for all visitors. Front Desk Attendants play a key role in exceeding member expectations by providing prompt, courteous service, supporting membership engagement, and directing prospective members to the appropriate team. Team members may also assist in multiple areas of the facility, including fitness spaces, arena operations, and housekeeping support as needed. Key Responsibilities • Greet and check in members and guests • Provide outstanding customer service and respond to inquiries • Assist with club programs, services, and member concerns • Maintain a clean and organized front desk area • Support overall facility operations as needed Qualifications • High school diploma or equivalent required • Strong interpersonal and communication skills • Friendly, professional, and team-oriented attitude • Ability to multitask in a fast-paced environment • Flexible availability, including evenings, weekends, and holidays Compensation and Benefits The pay rate for this position is $16 per hour. CA offers a positive, fun work environment and a generous benefits package. Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave. Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave. Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non-discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’swhy we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.