Front Desk Manager at The Apurva Kempinski Bali

Job description

Assisting the Front Office Manager in leading and managing all sections of the Front Desk in order to ensure the highest standards of service in accordance with the policies, procedures and Kempinski Standards. They are also responsible for up-selling rooms to maximize the room revenue. Their job responsibilities are the extension of the Front Office Manager’s tasks related to the front desk to ensure continuity and maintenance of standards.