Front Of House Associate (Waka Sakura Restaurant)

Job description

Summary The Waka Sakura Restaurant Front of House Associate is responsible for providing exceptional customer service while upholding company standards, taking/serving food and beverage to guests, and ensures to keep the workplace clean and follow health and safety regulations at all times. Job Responsibilities and Duties include but are not limited to • Cashiering/Host: Handle money, assist guest with checkout bills, may assist guest regarding self-check in system. • Pantry: Assist guest that are dining in, deliver beverages, desserts to guest. • Busser/Waitstaff: Clears tables, Assist guest that are dining in, deliver food to guest. • All FOH will be assigned opening, closing and side duties, staff will also be required to assist with daily cleaning Supervisory Responsibilities None. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience A high school diploma or equivalent preferred; basic knowledge and experience of restaurant operations; or any equivalent combination of formal training and/or experience which provided the necessary knowledge, skills and abilities thereof. Language Skills Ability to read, analyze, and interpret general business data and effectively respond to the data. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function. Mathematical Skills Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division. General knowledge of basic accounting a plus. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Certificates, Licenses, Registrations A valid health certificate and Alcoholic and Beverage Control (ABC) License or ability to obtain a certification/license is required for this position. Other Skills and Abilities: Knowledgeable in use of computer software applications customarily used in the job function at an appropriate proficiency level. Physical Demands of the Job • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. • The employee will also lift, push, pull, and/or carry 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Working Conditions The intensity, frequency, and duration of these physical and mental demands can vary based on the specific tasks, and operational needs. Adherence to safety protocols and proper lifting techniques is crucial to mitigate the risk of injury in a retail environment that involves physical activities. Work is conducted in a kitchen environment which may include, but is not limited to, varying temperatures and noise. Proper personal protective equipment (PPE) will be provided and is mandatory in designated areas and job tasks. Adherence to safety guidelines and protocols is mandatory. Employees are expected to report any unsafe conditions or incidents promptly. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The job description will be subject to periodic review. Responsibilities and activities may be amended or changed at any time with or without notice to meet the changing needs of the business. Pan Pacific Retail Management (Guam) Co., Ltd. is proud to be an equal opportunity employer. All employment decisions shall be made without regard to age, race, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.