Front of House Manager

Job description

Front of House Restaurant Manager — Where Thoughtful Hospitality Comes First At Iron Bridge Wine Company, we’re not just another restaurant. We’re a tight-knit crew with big dreams, strong opinions about wine, and even bigger personalities. We believe great hospitality is about forging real connections — through food, through wine, and through the way people feel the moment they walk through the door. Our goal is simple: make every guest feel like they’re part of our extended family (the good kind). We’re looking for an experienced Front of House Restaurant Manager who truly loves the dining room — someone who understands full-service hospitality at a high level but still believes warmth, humor, and heart are just as important as polish and precision. You believe that the extra effort is rarely extra to the guest — and that the smallest moments are often the most memorable. What You’ll Bring Experience in full-service or fine-dining restaurants A genuine love of hospitality and taking care of people A confident, steady presence on the floor (even when things get spicy) The ability to lead, teach, and motivate without ego High standards, a good sense of humor, and a big heart What You’ll Do Set the tone for a warm, welcoming dining room every service Lead and support a front-of-house team that actually enjoys working together Build meaningful relationships with guests, regulars, and the occasional wine nerd Maintain strong service standards while always looking for ways to surprise and delight Partner with leadership to grow a culture rooted in care, trust, and pride If you believe hospitality should feel thoughtful, personal, and just a little bit fun — and that a great meal can genuinely make someone’s day — we’d love to meet you. What Sets Us Apart: We live by five core beliefs that guide everything we do: We're All In Start To Finish We Treat Everyone Like They Are Someone Special We Believe in Creating Memorable Moments We Believe in Hard Work And High Fives We Believe in taking our work seriously but not in taking ourselves seriously What We're Looking For: If you're the kind of person who clicks with our team, possesses an unwavering commitment to hospitality, and thrives amidst organized chaos, then you might just be the perfect fit. Here are some qualities we value: Exceptional hospitality skills Attention to detail, even when things get hectic Ability to juggle multiple tasks with ease A team player who can also take the lead when needed Reliability and strong follow-through Superhuman guest skills and a never-ending smile Proficiency in MS Office / Google Docs / Google Drive Experience with OpenTable & Toast POS is a plus A passion for learning and adapting to change What Our Guests Expect: As our brand ambassador, you'll be responsible for: Giving every guest a warm welcome and answering their questions Representing The Bridge with pride and enthusiasm Being “stage ready” and ready to work at all times Contributing ideas to help improve our restaurant A Day in the Life: Every day at Iron Bridge Wine Co. is an adventure. You might find yourself: Managing lunch and/or dinner service Leading our front of house training program Handling employee schedules and keeping everyone happy Tackling a variety of tasks from menu printing to problem-solving Celebrating our victories at the end of the day What We Offer: Full-time position with approximately 50 hours per week Twelve-week initial trial period to ensure mutual fit Two weeks PTO, company health insurance, and complimentary meals Opportunities for growth within our restaurant family Generous discount program for dining in and take-out wine Still reading? Wow…you really might be the person for this job! We look forward to your application and learning more about you!! Benefit Conditions: Waiting period may apply Only full-time employees eligible Work Remotely No This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction High stress tolerance -- thrives in a high-pressure environment Job Type: Full-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Experience: Full Service Restaurant: 2 years (Preferred) This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction High stress tolerance -- thrives in a high-pressure environment