Front of House Team Member

Job description

Hart is all about high standards meeting human connection; the people in the front of house are absolutely crucial in maintaining this. Smiling, dedicated staff and unparalleled service means happy guests and warm, welcoming shops. We are looking for someone with an authentic passion for service, a commitment to quality and a strong motivation to deliver great experiences. WHAT DOES YOUR DAY AT HART LOOK LIKE? guiding guest to ensure they receive the best possible Hart experience. serving and explaining our world renowned menu; with the expert knowledge of someone who has tried it all! preparing and serving speciality coffee and tea, as well as tasting to ensure consistent high quality. maintain effective communication with the bakers and chefs in the back of house. ensure the shop is looking its best at all times. help maintain your shop's standing in the community; being a part of a collaborative and diverse environment. being professional and aware of everything around you, while keeping it light and having fun - both with guests and colleagues. WHO THRIVES HERE? you can maintain a professionally cheerful attitude. proactive, able to express your opinion as well as give and receive feedback. punctual, dedicated, and ready to meet our level of commitment. ready to learn from everyone around you, and share your knowledge as well! you can keep up with the fast-paced nature of our shops and handle the day as part of a close-knit team. detail oriented; you put the same care into all tasks, no matter how big or small. you have respect for your job, and do it with pride. clean, take good care of your workplace and yourself. you are as confident with serving guests as you are with picking the playlist for the day! WHAT CAN YOU EXPECT FROM US? a progressive, welcoming and collaborative work environment with a focus on people. a workload with tangible impact and purpose; we strongly believe we're doing something that matters and you would be a part of that. an opportunity to learn and grow alongside the best people in the industry. opportunities to gain management experience (we love to promote internally) and to maneuver within noma group. fantastic perks including organised social and training events, discounts at Sanchez, Barr, POPL and noma, and delicious staff food and beverages during the workday.