Front Office Representative

Job description

The Front Office Representative plays a vital role in setting the tone for our operations. Serving as the primary point of contact for clients, visitors, and cross-functional teams, you will manage front-desk workflows, streamline daily administrative processes, and ensure a refined, highly organized office environment. This position is ideal for individuals who excel in communication, problem-solving, and client interaction. Responsibilities Welcome visitors, clients, and partners upon arrival with professionalism and poise. Manage high-volume incoming communications, directing calls and inquiries to the appropriate departments. Oversee scheduling, appointment coordination, and front-desk calendar management. Maintain complete accuracy in data entry, client records, and core administrative documentation. Coordinate incoming and outgoing correspondence, physical deliveries, and digital files. Monitor front-office operations to ensure a structured, presentable, and secure work environment. Communication Skills: Exceptional verbal and written English communication capabilities. Technical Proficiency: Hands-on familiarity with standard office software, database management, and digital scheduling tools. Organizational Skills: Demonstrated ability to prioritize tasks, manage timelines, and operate efficiently under high-volume settings. Interpersonal Skills: Natural diplomatic approach to client interaction and a solutions-driven mindset. Detail Orientation: High level of precision in record-keeping, documentation, and operational follow-through. Competitive Base Salary: $39,000 – $45,000 annuall Job Type: Full-time, On-site position. Location: Baton Rouge, LA. Professional Growth: Direct opportunities for career advancement, leadership development, and skill enhancement. Work Environment: A structured, supportive atmosphere focused on team collaboration and professional excellence. At IGL4US, we are dedicated to providing seamless, high-quality administrative and operational excellence. We believe that every outstanding client interaction begins with a skilled, forward-thinking team. As we expand our presence in Baton Rouge, LA, we are looking for a highly articulate and detail-oriented Front Office Representative to serve as the ambassador of our office environment.