Front Office Support Staff- Lancaster
ponessa-behavioral-health
Lancaster, PA
Posted Aug 26, 2026
- Part-time
- Front Office
Job description
Help people get back into the swing of life by joining our team as a Front Office Support Staff!
Summary:
Full-time, in-person, front office position
Schedule: Monday-Thursday 4:00 PM - 8:30 PM
Location: 410 North Prince Street, Lancaster, PA 17603
Starting hourly rate is $15.00/hr
Primary Responsibilities:
Answering multi-line phone system and directing calls as needed
Schedule, Reschedule and cancel client appointments
Use of the Electronic Health Record for scheduling and cancelling appointments
Checking clients in when they come in for their appointments
Perform all other office tasks, as assigned
Education Requirements:
High School Diploma or GED
Preferred Qualifications:
6 months of experience in an office setting
Excellent written and verbal communication skills
Strong attention to detail
Basic computer knowledge
Bilingual speaking skills in Spanish and English
Credentials:
PA Child Abuse History Clearance (Act 151)
PA Criminal History Clearance (Act 34)
PA Department of Human Services FBI Clearance: Use service code 1KG738
Educational Documentation: High School Diploma or GED
Benefits:
(Full-time employees are eligible to enroll in insurance benefits after 30 days of full-time employment)
Medical and prescription drug coverage
Dental and vision coverage
Critical illness, disability, cancer, life insurance, and ABLEPAY.
Employee Assistance Program (EAP)
PTO, PTO cash out, PTO increases, and holiday pay
Employee anniversary recognition and awards
401K and Roth IRA Retirement Savings Plan with matching contribution
Tuition discounts through educational partnerships
Submit your resume today for immediate consideration!
To view a complete listing of available opportunities with Ponessa Behavioral Health, please click on the link below: