FT Laundry Attendant

Job description

Operates equipment necessary to sort, weigh, wash, dry, iron, fold and package Resort linen and team member uniforms for distribution or storage. Log, tag, and package items as appropriate. Maintain commercial laundry equipment, linen, and washable uniforms to VSA Resorts standards. Provides Linen Exchange services to owners and guests in accordance with established procedures. Supports the Executive Housekeeper in the safe keeping of access keys, owner and guest information, linen, unit, guest and cleaning supply inventories, and reports needs as necessary. Keeps track of inventory and housekeeping supplies. Coordinates activities other departments to ensure everything runs correctly and smoothly. Provides Suite Attendant, Resort Attendant or House Persons services and support when occupancy or human resource demands require it. Supports other departments in light cleaning, maintenance, housekeeping, marketing, and HR activities when needed. Meets with Executive Housekeeper or their representative daily, provides visual inspections of all interior and exterior common areas for safety and established “sense of arrival” expectations. Assists EH in inventorying all department supplies, equipment, and storage areas to ensure proper inventory levels, equipment is operating properly, and storage areas are properly organized. Reports any hazardous incidents, safety concerns, injuries, or potentially dangerous situations to Resort Manager. Provides on-site activities, area attractions, events, and other vacation information to owners/guests. Solicits client referrals, timeshare tour opportunities, online satisfaction reviews and customer feedback for improvement. Performs related duties as assigned or as situation dictates.