Fulfillment Associate

Job description

Our Story: Short Story is an award winning, technology powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence. As a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand. Our Values: We're building a company with intention and purpose. Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters. - ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence. - ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook. - 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions. - 💡 Think Differently. We get a thrill from finding better solutions others haven't seen. [https://app.ashbyhq.com/api/images/user-content/2d3b8476-7238-4047-a89d-dc54c1b03847/85b1447e-6a8c-45e2-b51a-cdaa8516b9df/team.jpg] THE ROLE: We're looking for motivated, hardworking, and reliable Retail Fulfillment Associates to join our warehouse team! In this role, you will be responsible for daily warehouse operations, including picking and packing orders, processing incoming returns, and organizing new inventory. We are looking for people with strong work ethic and effective communication skills. Responsibilities: - Pick and pack customer orders accurately using an order list. - Fold and prep clothing professionally to ensure a beautiful unboxing experience. - Tag and organize incoming merchandise quickly and accurately. - Process customer returns and assist with basic administrative warehouse tasks. - Maintain a clean, safe, and organized warehouse environment. Hours: - Monday-Friday 6:00am - 2:30pm (8 hour shift with 30 minute lunch break) - Location: South San Francisco (near South San Francisco Caltrain station) - We’re looking for people who can start immediately Qualifications and Skills: - Experience working in apparel retail or warehouse operations preferred - Sense of urgency - this is a fast paced startup environment - Excellent attendance, punctuality, and accountability. - Effective communication skills and a positive, can-do attitude. - Reliability and accountability - Consistently meeting goals and metrics - Ability to travel to our South SF warehouse Monday-Friday - Ability to be on your feet 8-10 hours a day (stand, walk, push, pull, squat, bend, and reach), climb and descend stairs safely, and lift up to 50 pounds. Why work for Short Story? - Great Benefits: Comprehensive medical, dental, and vision insurance coverage. - 401k plan with company match - Paid time off for vacation (full-time employees only), paid sick days, and paid holidays - Career Growth: Opportunities to progress rapidly within a fast-growing startup alongside an experienced founding team. - Team Perks: Fully stocked office snacks, catered team lunch every Friday, and an energetic, diverse, and passionate work environment. - Work for a mission-driven company in an energetic work environment with passionate, diverse, and accomplished team members. Short Story is committed to providing equal employment opportunity and a work environment free of discrimination and harassment for all employees and applicants. We work diligently to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, Veteran status, or other legally protected characteristics.