Fulfillment Specialist

As a Fulfillment Specialist, your top priority is to get orders ready while upholding our high standards for quality, speed, and accuracy. You will also be responsible for advancing our warehouse processes by collaborating with other team members and actively contributing your ideas. ### Responsibilities - **•** Consistently execute these core fulfillment processes: receive and replenish inventory, pack and ship end-user orders, process and prepare bulk dealer orders, assemble and package finished goods - **•** Keep your workstation and surrounding areas clean and organized - **•** Demonstrate proficiency and safety while using tape dispensers, blades, handheld scanners, and any other required equipment - **•** Follow all company and warehouse-specific safety guidelines - **•** Identify process constraints in the Fulfillment Center and contribute to a culture of continuous improvement ### Indicators of a good match for this role - **•** You are aligned with Tekton’s philosophy, ways of thinking, and work style - **•** You enjoy working at a fast pace - **•** You pay great attention to detail - **•** You have exceptional values including honesty, integrity, and empathy ### Baseline qualifications - **•** Able to use basic technology effectively, like email and our warehouse management system - **•** Capable of working on your feet the entire shift and repeatedly lifting 20 - 45 pounds - **•** Eligible to work in the United States without visa sponsorship ### Your first 30 days - Our Fulfillment Center has four core functions: Dealer Order Fulfillment, Direct Order Fulfillment, Assembly, and Receiving and Putaway. You will spend the first 30 days training in each core area. After 30 days of employment, you will have a meeting with your supervisor and another with Human Resources to talk about how it is going in the role. ### Opportunities to grow - Each area of the Fulfillment Center has designated Support Specialists who exemplify the pace and discipline required for impressive work. They are considered the very best at what they do. They take on extra responsibilities like training other team members, answering questions, upholding work standards, executing specific projects, and taking on supporting tasks. There is no minimum amount of time required for someone to move into this kind of supporting role. - The Fulfillment Center is led by Team Captains who support the team by coaching employees, setting daily objectives, continuously improving processes and procedures in all areas, and coordinating with other teams within the company. There is no minimum amount of time that an employee must be with the company to become a Team Captain. ### What it's like in Tekton's Fulfillment Center - **Surroundings:** You will be working in a clean, organized warehouse around people and material handling equipment like order pickers, forklifts, and carts. - **Noise level:** It is generally quiet with occasional low-level noise coming from pickers and forklifts. - **Safety:** Safety is important to us, and we take it seriously. The warehouse has designated walking and working areas, as well as guardrails in certain locations. We also provide safety training and protective gear such as vests, gloves, and floor mats. - **Temperature:** Our warehouse has heating and air conditioning. Temperatures are typically between 60 - 80°F but can vary depending on the season and location in the warehouse. - **Dress code:** Clothes should be comfortable to twist, lift, and bend in. Closed-toe shoes are required. ### Pay range - $17.50 - $23.00 per hour - + $1.00 per hour premium for full-time second shift employees ### Benefits package - Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement. Part-time employees receive a modified benefits package which includes a 401(k) program, paid time off, and a tuition reimbursement program. ### Location and hours - This is an hourly position located in Grand Rapids, Michigan. Full-time and part-time positions are available on first or second shift. Full-time employees are required to work an average of 40 - 45 hours per week. Overtime is optional but may be required at times. Part-time employees are required to work an average of 20 hours per week and at least two Saturdays each month. Schedules are flexible. We are able to change employee start and end times or make special arrangements for scheduling conflicts. ### Apply Link - ### Direct supervisor - Fulfillment Center Team Captain ### About the department - The Fulfillment department creates warehouse systems and processes that allow all customer orders to ship efficiently and accurately. This includes picking and shipping customer orders, neatly packaging and assembling products, handling and organizing inventory, developing technology systems and automation, maintaining clean and safe workspaces, and continuously improving all aspects of our Fulfillment Center operations.