Fulfilment & Support Officer

Job description

What you’ll do You'll play a hands-on role across a wide mix of activities - from creating and sending fundraising packs to processing pledger results and working closely with the rest of our fundraising team to keep everything running seamlessly. Your responsibilities Support fundraising teams with appeals, campaigns and events Handle fulfilment tasks: welcome packs, pledger thank-you letters, and fundraising materials Liaise with colleagues and suppliers to meet supporter needs Bring ideas to team meetings to improve how we work Tackle challenges, support colleagues, and get involved in projects as the team grows Always follow Marie Curie’s policies and standards What you need Basic proficiency in Microsoft Word, Excel and Outlook. Strong written and verbal communication skills. Ability to work independently whilst following established processes. Strong organisation skills with the ability to manage workload effectively. High attention to detail and commitment to quality. Team player who collaborates effectively with colleagues and stakeholders. Ability to build positive relationships internally and externally. Please see the full job description here . Application Process As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. Close date for applications: Sunday 13th September 2026 Salary: £23,133 - £24,308 - Pro rata salary - £14,584.8 Contract: Part time, 21 hours per week Based: Edinburgh Office Benefits you’ll LOVE: Flexible working. We’re happy to discuss flexible working at the interview stage. 25 days annual leave (exclusive of Bank Holidays) Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) Loan schemes for bikes; computers and season tickets Continuous professional development opportunities. Industry-leading training programmes Wellbeing and Employee Assistance Programmes Enhanced bereavement, family friendly and sickness benefits Access to Blue Light Card membership Subsidised Eye Care At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice. Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.