Full Time Front Desk Operations Assistant

**Title : Front Desk & Operations Assistant** **Location:** Cupertino / Los Altos (Occasional support across sites) **Type:** Full Time | 30-40 hrs/week (Tuesday–Sunday) **Compensation:** **$20–$25/hour (Based on experience)** --- **Position Summary** Think Academy is seeking a reliable, detail-oriented, and service-minded **Front Desk & Operations Assistant** to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check-ins, material preparation, printing, supplies, and parent is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast-paced educational environment. --- **Key Responsibilities** **Administrative & Operational Support** - Assist with daily office tasks, including printing, filing, material preparation, and basic data entry. - Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits. - Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace. - Help coordinate campus resources during peak times (weekends, special programs, etc.). --- **Front Desk & Customer Service** - Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude. - Support check-in processes, class reminders, and general parent inquiries. - Assist with student gift redemption, merchandise distribution, and prize inventory. - Provide basic program information and guide families to the appropriate staff members when needed. --- **Academic & Campus Support** - Help prepare printed materials, worksheets, and classroom supplies for teachers. - Support tracking of attendance, class handouts, and post-class procedures. - Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks (sign-in, materials table, classroom setup). - Maintain tidy and welcoming learning spaces across campus. --- **Qualifications** - Strong communication and customer service skills; enjoys working with families and students. - Organized, dependable, and attentive to detail. - Able to multitask and stay calm in a busy environment. - Experience in administrative work, retail, hospitality, or education support is a plus. - Able to work weekends and evenings based on program schedules. --- **What We Offer** - A supportive team environment with clear workflows and training. - Opportunities to grow into academic operations, customer support, or campus coordination roles. - Exposure to professional educators, fun learning programs, and a mission-driven culture focused on student success.