❗❗Full Timer Assistance Coordinator - AM/PM/ON ❗❗

Job description

🔹 Key Responsibilities: - Handle incoming calls and emails professionally - Assist clients with support and coordination - Manage case files and documentation - Communicate with providers and beneficiaries - Apply coverage decisions and reimbursement procedures - Send Guarantees of Payment - Ensure system and quality compliance - Collaborate with the team and other departments 🔹 Ideal Candidate Should Have: - Strong communication and interpersonal skills - Customer service focus with attention to detail - Ability to multitask and stay calm under pressure - Team player and problem solver - Basic knowledge of medical/insurance terms is a plus - Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON) 📍 Location: Dbayeh 🕒 Shifts: - AM: 7:00 AM - 3:00 PM - PM: 3:00 PM – 11:00 PM - ON: 11:00 PM - 7:00 AM 💼 Job Type: Full-Timer (170 Hrs/month) + Benefits Lebanon-based international medical assistance and travel insurance company, operating since 2001.