Fully Remote | Cruise & Resort Booking Specialist

Job description

Position Overview: We are seeking a detail-oriented and customer-focused Cruise & Resort Booking Specialist to assist clients with coordinating cruise vacations and resort stays. This fully remote role supports the reservation process from initial inquiry through confirmed booking, ensuring accuracy and a positive client experience. This is an entry-level opportunity within the travel industry. Comprehensive training and ongoing support are provided. Key Responsibilities: Assist clients with researching cruise itineraries and resort options Coordinate and confirm reservations for cruises, hotels, and all-inclusive properties Review booking details including travel dates, accommodations, and payment timelines Communicate clearly with clients regarding itinerary updates and travel requirements Maintain organized client records and documentation Provide follow-up support before and after travel Qualifications: Strong written and verbal communication skills Excellent attention to detail and organizational abilities Comfortable navigating online booking systems and digital tools Ability to work independently in a remote environment Customer service, hospitality, or administrative experience is helpful but not required What We Offer: Structured onboarding and step-by-step training Access to established booking platforms and travel supplier resources Flexible remote work environment Supportive and collaborative team culture Ideal Candidate: This role is well suited for individuals entering the travel industry, career changers seeking a remote opportunity, or professionals who enjoy coordinating travel experiences and providing excellent client service.